HR Business Partner - Warehouse (night shift)
Quince
ABOUT QUINCE
Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.
Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:
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Customer First: We prioritize customer satisfaction in every decision.
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High Quality: True quality means premium materials and rigorous production standards you can feel good about.
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Essential Design: We focus on timeless, functional essentials instead of chasing trends.
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Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
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Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.
Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.
OUR TEAM AND SUCCESS
At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.
If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.
THE ROLE:
Your role is the heartbeat of our night-shift workforce — building trust, elevating leaders, and shaping a high-performance culture when the rest of the company is asleep.
At Quince, people are our strongest differentiator. We’re looking for a Nightshift HR Business Partner who thrives in fast-growing, hands-on operations and knows how to build both structure and humanity into a 24/7 environment. This role is perfect for an HRBP who loves being close to the work, influencing leaders in real time, solving problems with data, and designing people practices that actually work for shift-based teams. You’ll be the trusted advisor for associates and managers, the driver of retention and engagement, and the connective tissue ensuring night-shift employees are seen, heard, and supported.
RESPONSIBILITIES:
- Serve as the onsite HR lead for the night shift, partnering with warehouse managers and supervisors to ensure a safe, compliant, and high-performing operation.
- Own employee relations, compliance, and investigations for night-shift staff, ensuring fair and timely resolution of issues.
- Partner with leadership on workforce planning, shift scheduling models, and org design that meet operational demands.
- Translate Quince-wide HR processes (onboarding, off-boarding, training, feedback, and performance systems) to fit night-shift realities.
- Drive retention and engagement initiatives tailored to night-shift associates, leveraging data on turnover, absenteeism, and performance.
- Coach managers on performance management, underperformance resolution, and building effective teams.
- Collaborate across the day-shift HR & Talent team to ensure consistency of standards, processes, and employee experience across all shifts.
WHAT YOU BRING:
- 5–8+ years of HR experience supporting hourly, warehouse, or distribution teams.
- Experience managing HR processes in a 24/7 warehouse or distribution operations.
- Strength and confidence in employee relations — knowing how to balance empathy with accountability.
- Shift flexibility - ability to occasionally overlap into day shifts for training and alignment.
- A coaching mindset and the ability to influence frontline leaders to level up their teams.
- Operational fluency — you understand how staffing, attendance, performance, and leadership directly impact output.
- Proficiency in labor law, shift-based compliance, and safety/OSHA fundamentals.
- Flexibility and resilience to work overnight hours with some daytime overlap for training and alignment.
- Bilingual English/Spanish is a plus.
PHYSICAL REQUIREMENTS:
- Walking the floor regularly, moving through warehouse and operations environments.
- Occasional lifting up to 25 lbs and bending, standing, or kneeling as needed to engage with associates in their workspaces.
All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.
WHY QUINCE?
Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.
EQUAL OPPORTUNITY & HIRING INTEGRITY
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.
Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.