Director, Manufacturing Quality
Prepared
Quality Assurance
Scottsdale, AZ, USA
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Own and elevate the global quality performance of Axon’s manufacturing ecosystem — across internal operations, contract manufacturers, and suppliers. Drive measurable reductions in COPQ, defects, and quality escapes while enabling high-volume, scalable production. Build a globally consistent, data-driven quality system that prevents failures and ensures every product performs in mission-critical environments.
What You’ll Do
Location: Work directly onsite with our manufacturing teams in Phoenix, AZ
Reports to: Vice President, Global Quality
Direct Reports: 10 direct reports with a full team of 35-40 individuals
- Own global quality performance across all Axon sites, driving measurable improvements in COPQ, DPPM, FPY, and inspection effectiveness with clear accountability
- Identify and eliminate systemic drivers of scrap, rework, and quality loss, ensuring issues are resolved at the root — not managed downstream
- Redesign inspection, sampling, and high-volume test strategies to optimize coverage, cost, and throughput without increasing risk
- Scale AI-enabled and automated quality systems, shifting the organization from reactive inspection to predictive, real-time control
- Lead quality infrastructure including QC labs, failure analysis, and production quality systems to deliver fast, accurate, and actionable insights
- Drive rapid containment and resolution of quality issues while holding suppliers to a high and enforceable performance bar
- Ensure new products are validated, reliable, and ready to scale globally without introducing quality risk at launch
- Build and lead a high-performing global team that operates with ownership, urgency, and data-driven decision-making
What You Bring
- Proven leadership experience in global manufacturing quality within high-volume hardware environments
- Track record of reducing COPQ, improving yield, and eliminating quality escapes at scale
- Deep expertise in supplier quality, failure analysis, and production process control
- Experience optimizing inspection and test strategies without increasing risk
- Hands-on experience deploying automation or AI-driven quality systems in production
- Ability to lead across regions, influence cross-functional teams, and drive accountability
- Strong technical foundation (Mechanical, Electrical, or Manufacturing Engineering preferred)
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Employee Resource Groups (ERGs)
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.