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Enterprise Sales Director, Healthcare (West)
Ushur
Sales & Business Development
Remote
Posted on Oct 19, 2024
Ushur delivers the world’s first AI-powered Customer Experience Automation™ (CXA) platform, purpose-built to intelligently automate entire customer journeys end to end. Designed to provide delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of enterprise intelligence. It combines Conversational Automation and Knowledge Work Automation in a secure, no-code, cloud-native SaaS platform to digitally transform every step of the complete enterprise customer experience, from Micro-Engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation solutions are currently in production at some of the leading healthcare and insurance companies across the globe, including Irish Life, Aflac, Unum, and Cigna.
About the Role
Our sales organization culture is dynamic, high energy and well versed on our industry. In this role you will develop new business opportunities in our healthcare vertical. We are looking for an individual that understands healthcare technology and can represent Ushur to our customers as a top-tier enterprise software sales professional. This role reports to our Regional Vice President. This position will require about 30% travel.
What You'll Do
- Develop a set of strategic account plans assigned to you for your select verticals and region that includes how you will engage leaders responsible for digital transformation, customer experience and operations
- Become a trusted advisor to Clients by understanding their needs and business objectives, demonstrating industry awareness and co-creating high impact business solutions with the Ushur platform
- Focus relentlessly on bringing new Clients into the Ushur family and expand the business inside existing Client accounts
- Collaborate internally with Sales Consultants and Industry Market Leaders to create industry relevant presentations and demonstrations for the target market and function
- Develop proposals, business cases and ROI model for and with Clients
- Partner with Customer Success Teams to ensure Client success with Proofs of Concept and Programs in Production
- Acquire and maintain a working knowledge of the Ushur Platform
What You Bring
- 4-5 years proven success selling SaaS-based Enterprise Software Solutions with at least 3+ years of experience selling to Health Plans and other Healthcare Organizations in the Fortune 1000
- A demonstrated track record where you consistently have met or exceeded annual quota
- Subject matter expertise in healthcare with rich experience working with health plans and benefits
- Possess a deep understanding of how technology is leveraged both within health plans and how they interact with their members, brokers and other key stakeholders
- Familiar with how health plans and healthcare companies select technology and solution providers
- Experience at a fast-paced high growth startup environment
- Capable of presenting sophisticated technology solutions at the C-level
- Superb written and oral communications skills
- Ability to own the entire sales cycle from Lead Generation to Contract CloseBias to action, high sense of urgency and energy
Why Join Us?
Thriving Company Culture. At Ushur, we foster a values-driven culture that prioritizes respect, inclusion, and collaboration. We empower every individual to thrive, contribute innovative ideas, and make a meaningful impact in a supportive and dynamic environment.
Bring Your Whole Self to Work. We celebrate diversity and believe that innovative ideas thrive in an inclusive environment where every team member is valued. As a dynamic start-up, we recognize that every individual makes a significant impact.
Rest and Recharge. Take advantage of unlimited PTO, wellness days (10 per year), paid holidays (10 holidays + full week off at the end of December), and more to prioritize your well-being and maintain balance.
Comprehensive Health Benefits. We’ve got you covered with health, dental, and vision plans tailored to meet the needs of you and your loved ones, plus additional offerings like life insurance, accident coverage, and more.
Invest in Your Future. We provide a 401(k) plan to support your retirement savings and stock options to give you a stake in our company’s success and growth.
Embrace Growth. One of our core values is Growth Mindset – we believe in lifelong learning. We offer opportunities to support your development, including assistance with certifications and continuing education related to your role at Ushur.
Flexible Work Options. We understand the importance of flexibility. For employees based near our HQ, we offer a hybrid work model that balances collaboration and autonomy. Fully remote roles are available for employees located outside of the HQ area, ensuring everyone can thrive in an environment that works best for them.