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Scientific Implementation Associate



San Francisco, CA, USA
Posted on Thursday, September 14, 2023
Uncountable is seeking a scientific implementation associate who can bring a passion for science and data into a career in business development. This implementation role is designed to help bring both the scientist and their science into the Uncountable ecosystem.
In this role you will both support existing customers with new implementation initiatives and support implementation of new customers. You will restructure and contextualize customer data, design implementation data structures within Uncountable, and configure our platform for value-adding use across an organization. This is a fast-paced, project-oriented, customer and engineering facing role. This position demands a passion for data and material science, strong communication and time management skills, and the ability to empathize both emotionally and scientifically with a variety of users spanning the R&D landscape.
Within 30 days you will be restructuring customer data to support ongoing implementing efforts. You will work with our account management team to faithfully configure experiments within the platform for scientists.
Within 90 days you will begin to lead implementation projects for existing customers, facilitating meetings, collaborating with the account management team on timelines and deliverables, and ensuring success for new usage within our platform.
Within 180 days you will take ownership of the implementation process for a new customer. You will lead demos, orchestrate meetings, set timelines, and advocate for new product development to meet the unique needs of our most exciting customers.
Salary: 70-80k Per Year, in addition to performance bonus and equity
Relevant Experience, Skills, and Preferences
Bachelor’s degree or 2+ years experience in some scientific field (chemistry, biology, materials science, chemical engineering, or related fields)
Affinity and familiarity working with data in Excel (Python or other coding skills a major plus)
Excellent virtual and in-person communication skills