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Backend Engineer

About Titan:

Titan is building the next-generation MSP designed to revolutionize how IT service providers operate. IT MSPs help small businesses manage their tech stacks including devices, office/productivity software, cybersecurity, and networks. Ironically, MSPs are slow to adopt technology themselves resulting in inefficient, manual, and error prone work. We believe this $300b+ a year market is largely untouched and is ready to be disrupted by AI.

Our approach is simple: acquire well-established MSPs and deploy our team of best-in-class engineering + product talent to build the first AI-native MSP. By doing so, we can drastically improve service technicians’ productivity and drive 2-3x improvements in net margins, all while offering clients faster, higher-quality IT support.

Currently operating in stealth, Titan has recently raised a new round of funding led by General Catalyst from their $1.5 billion Venture Buyout Fund. Alongside General Catalyst, we’re backed by 8VC, AI leaders, seasoned MSP operators, distinguished private equity investors, and leading security and IT SaaS founders.

About The Role:

As a Backend Engineer at Titan, you’ll play a pivotal role in shaping the future of AI-powered IT service delivery. You’ll work across the stack to build intuitive, high-impact products that blend human expertise with autonomous AI agents, transforming how managed service providers (MSPs) operate. This is an opportunity to join an early-stage team, have meaningful product ownership, and help define the engineering culture as we scale.

What You Will Do:

• Design, build, and maintain scalable backend systems that power AI-driven automation.

• Develop APIs and services that integrate AI models into customer-facing applications.

• Collaborate with AI and frontend engineers to integrate our AI-powered platform into customer-facing tools.

• Drive technical decisions around system architecture, scalability, and best practices as we scale.

• Ship fast and iterate, balancing speed with quality in a fast-paced, startup environment.

Who You Are:

• 4+ years of backend engineering experience, with expertise in building and scaling web services.

• Strong proficiency in Python, Node.js, or Go, with experience in cloud-based architectures (AWS, GCP, or Azure).

• Familiarity with AI/ML-driven systems or real-time data processing is a plus.

• User-focused builder—you care deeply about the customer experience and sweat the details.

• Startup mindset—comfortable with ambiguity, eager to take ownership, and ship quickly.

• Bonus: Experience integrating LLMs, AI-powered automation, or observability tools is a plus, but not required.

Compensation:

Salary Range: 150k - 300k

This is a salaried position with a target equity package and comprehensive benefits. This position is onsite at least 70% of the time in either San Francisco, CA, or New York City, NY.