About Tilda
About Tilda Research, Inc.
Tilda Research is reimagining how clinical trials are run by bringing AI-native tools and AI teammates into clinical research operations. Our technology works alongside sponsor, CRO, and research teams to simplify study management, improve data quality, support real-time oversight, and help accelerate trial timelines.
We are building the future of clinical trial execution: one where research teams can spend less time on administrative bottlenecks and more time focused on patients, sites, and the work that moves new treatments forward. Tilda’s mission is rooted in the belief that clinical research should be faster, more efficient, more scalable, and more accessible — without losing the human judgment and care that patients and research teams deserve.
At Tilda, we are a team of builders, operators, researchers, and problem-solvers working at the intersection of healthcare, technology, and AI. We move quickly, think deeply, and care about building products and systems that create meaningful impact in the clinical research industry.
Responsibilities
Commercial Strategy & Deal Desk Operations
Lead the pricing, contracts, proposals, and deal desk function across the organization.
Develop scalable commercial frameworks and governance processes to support growth.
Partner with Sales leadership to structure deals that balance customer needs, profitability, and long-term strategic value.
Establish pricing policies and approval processes to ensure consistency across regions and customer segments.
Improve sales cycle velocity and optimize commercial workflows.
Pricing Strategy & Business Cases
Develop pricing models for software subscriptions, professional services, pilots, and enterprise engagements.
Build ROI analyses, business cases, and financial models to support customer decision-making.
Evaluate deal profitability and recommend commercial structures that maximize revenue and margin.
Analyze market dynamics and competitive pricing trends.
Proposal Development
Own the end-to-end proposal process, ensuring compelling and differentiated customer responses.
Translate operational requirements into commercial proposals aligned with Tilda's AI-enabled delivery model.
Partner with Product, Clinical Operations, and Customer Success teams to ensure proposal accuracy and feasibility.
Standardize proposal templates and response processes to improve efficiency.
Contract Negotiations
Lead Negotiations For
Master Service Agreements (MSAs)
Statements of Work (SOWs)
Work Orders
Change Orders
Pilot Agreements
Data Processing Agreements (DPAs)
Vendor Qualification and Procurement Requirements
Collaborate closely with Legal and Finance to mitigate risk while maintaining deal momentum.
Support enterprise and strategic customer negotiations with sponsors, CROs, and life sciences organizations.
Cross-Functional Leadership
Serve as a trusted advisor to Sales, Finance, Product, Customer Success, and Executive Leadership.
Drive continuous improvement initiatives that enhance the customer buying experience.
Develop scalable processes and systems to support rapid company growth.
Qualifications
Required
Bachelor's degree in Business, Finance, Life Sciences, Healthcare Administration, or a related field.
5–10 Years Of Experience In
Pricing
Proposals
Contracting
Commercial Operations
Business Development Operations
Deal Desk functions
Preferred
MBA, JD, MPH, or other advanced degree.
Experience working with sponsors, CROs, and clinical trial service providers.
Knowledge of clinical development workflows and operational processes.
Familiarity with vendor qualification and procurement requirements common in biopharma.
Experience supporting enterprise software and services organizations.
Background in AI, healthcare technology, or high-growth SaaS environments.
Key Success Metrics
Sales cycle velocity
Proposal turnaround time
Win rates and deal conversion
Pricing consistency and governance
Gross margin and deal profitability
Contract cycle time
Revenue growth from enterprise customers
Cross-functional stakeholder satisfaction
Commercial process scalability