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Description

Telegraph is a B2B SaaS company disrupting the underdigitized freight railroad segment of the supply chain. Our product is the first-ever cloud-based operating system for the rail ecosystem. On any given day, 40% of all goods in North America are moved on a freight train. We deliver software for railroads, logistics companies, and end customers to make shipping by rail simple, efficient, and automated.

A little bit about the role…

We are seeking a Sales Operations Manager to support Telegraph’s go-to-market efforts by optimizing our sales processes. You will play a pivotal role in enhancing the efficiency and experience for our prospects, from lead generation to deal closure.

As our FIRST EVER Sales Operations Manager with clear ownership of deal flow, structure, and content creation. This position will streamline sales methods to help Telegraph consistently acquire, manage, and close opportunities to deliver its solutions to a breadth of customers. As our Sales Operations Manager, you will be responsible for the following:

• Optimizing and implementing sales processes, from lead generation to contract renewal, to ensure efficiency and effectiveness.
• Collaborating across the GtM team to understand their needs and challenges, providing operational support to enhance their performance.
• Utilizing data analysis to provide insights into sales performance, identify areas for improvement, and implement solutions.
• Designing sales collateral, drafting proposals, and managing documentation and agreement administration.

We are excited about you because…

• Highly “people” proficient: You understand and appreciate the importance of relationships as the cornerstone of any partnership AND can tailor sales proposals and presentations to meet the exact needs of our current and prospective clients.
• Processes are your passion: You have a keen understanding of sales processes and a proven ability to implement and optimize systems for maximum efficiency. You can help everyone learn to love the CRM.
• Data drives your design: You readily and easily turn customer data and industry trends into targeted sales collateral and proposals.
• KPI’s tell the story: You easily and efficiently manage sales performance indicators and provide updates to the revenue forecast at regular intervals.
• You connect the dots: You work with other GtM functions to prepare for meetings, design materials, and ensure next steps are accelerators, not blockers.

Why you will love being a Telegrapher…

• We Begin with the Customer: It all starts with the user. We judge our impact on whether our customers enjoy the product, find value in its daily use, and are more successful from its existence.
• We are Always Creating: Progress is not a thought exercise - it is the result of consistent and persistent effort. We develop as people and as a company by documenting and doing.

Reasons it pays to work at Telegraph (in addition to the pay itself!)...

• Remote Friendly: Distributed team focused on culture + results v. proximity. Availability to collaborate on U.S. timezone–friendly hours is a must.
• Offsites: Quarterly company get-togethers with a hackathon theme.
• PTO: Unlimited - and a culture that empowers you to take it.
• Benefits: Health, Vision, Dental + 401k.
• Parental Leave: 12 weeks of paid time.
• Co-working stipend: Every employee is offered monthly access to a local co-working facility.
• Equity: Above market equity and compensation packages.
• Sabbatical: 1 month, paid, beginning after 4 years of employment.

Job Responsibilities

To be successful at Telegraph, you must bring…

• Depth of Experience: 6+ years of business development, negotiation, pricing, and content creation experience.
• Collateral: Demonstrable ability to independently develop and deliver compelling presentations and proposals for enterprise clients with precision and ease.
• Systems: Experience with CRM systems, sales automation tools, and document management procedures.
• Analytical Mindset: Strong quantitative and problem-solving skills, with the ability to use data to inform decisions and commercial strategy.
• Owner Mentality: Get in the minds of the customer and serve as the go-to accountability partner to program manage the sales process.
• Bonus points!: Experience working in SaaS, supply chain and/or mobility technologies modernizing the way goods and people are transported.
• More bonus points!: Understanding of and appreciation for the culture and impact of freight railroads.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At Telegraph, we are dedicated to building a diverse, inclusive and just workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process, not weed them out! Who knows, you may be just the right candidate for a future role with Telegraph. Just go for it... submit your resume!