At Side, we believe everyone should own their path.
Side is a real estate startup that pioneered the concept of brokerage-as-a-service to help top real estate professionals create and run their own companies without having to operate a brokerage. Our proprietary platform makes the real estate transaction process far more efficient for both agents and home buyers/sellers.
Before Side, exceptional real estate agents had two choices: You could join an antiquated traditional brokerage, relinquish control of your business, and pay hefty fees for marginal value. Or you could start your own independent brokerage, massively increase your liability, and take on the burden of running your own back office. We created a third option: Own your own business and run it on the Side platform. Agents get to focus on what they do best — selling real estate — while Side operates in the background to facilitate their transactions, and help them grow.
Side is led by experienced industry professionals and world-class engineers who develop technology designed to improve agent productivity and enhance the client experience. The company is backed by over $300 million in funding from top-tier venture capital firms, including Coatue, Tiger, D1, Sapphire, Trinity, and Matrix.. Headquartered in San Francisco, Side currently operates in 16 states, with plans to expand nationwide in the coming years. We were named Company of the Year by Inman News (the leading industry publication) and a Most Innovative Company of 2022 by Fast Company.
At Side, you’ll have the opportunity to collaborate and innovate your way to success. Becoming an inSider means that you’ll be empowering business leaders to become business owners, all while forging your own path with like-minded entrepreneurs. Join us at Side and own your career, your impact, and your life!
ABOUT THE TEAM
The Product Team is responsible for our three product areas: Transaction Management Platform, Internal Business Systems, and Growth. Being a young team, you will have the opportunity for immediate, meaningful impact and help shape the way we build products together. We are in a unique position of having easy access to our customers for regular input and feedback loops, which is key to us building great products. We believe that collaboration, teamwork, and communication are critical to the product development process.
ABOUT THE ROLE
The Senior User Researcher will be a member of the Product Design & User Research team and will work closely with our Product Managers, Product Designers, Data Analysts, and Customer Support teams. You will play an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of agents who use our products to inspire and inform our long term product vision and design solutions.
Being a young company, there’s an opportunity for immediate, meaningful impact and to help shape the way we build products together. We’re at a formative stage in the company’s next-level vision and we’re looking for a team member to help contribute to the foundational materials and lead research efforts on our product teams and across our product vision effort.
Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply!
Side uses the E-Verify employment verification program.
Our stewardship of the data of many of our customers means that a background and DRE license check is required to join Side. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.