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Who are we?

Rocketlane is the #1 Professional Services Automation (PSA) and Customer Onboarding software in a $10 billion market. Our mission is to revolutionize how services businesses deliver value to their customers. By optimizing people, processes, customer experience, and finance, we help companies improve time-to-value and profit margins. Recognized as a category leader by G2 since our launch in 2021, we're trusted by companies like Clari, Drift, FrontApp, GoCardless, Project44, Showpad, Uniphore, and many more.

Backed by top VCs like 8VC, Nexus Venture Partners, and Matrix Partners India – along with the support of super angels like Gokul Rajaram, Girish Mathrubootham, and Clark Valberg – Rocketlane is led by experienced second-time entrepreneurs.

Rocketlane grew 3.1x in 2023, and has reached ~500 paying customers. Be part of our hyper-growth journey, where you'll work alongside a world-class team of passionate problem-solvers and directly shape the future of service delivery.

Role Overview

VP of Sales will play a critical role in scaling the growth of the company, and will own the new revenue streams from net new and existing customers for the mid market and enterprise segments in North America. They must have a proven track record in building and scaling high performing sales teams. This individual will depend on data / analysis and their sales instincts to identify patterns to influence close rates, sales cycles, new growth opportunities and establish Rocketlane as a dominant force in the PSA and Client Onboarding categories and beyond.

The ideal candidate is an outcome-oriented individual experienced in consultative selling and adept at identifying new market opportunities. They thrive in a fast-paced environment and will be responsible for crafting and implementing a scalable sales playbook, setting the right metrics and building a culture of accountability in the team. This leader will inspire a team of top sales performers through strong leadership, mentorship, and coaching. They are also willing to learn and pivot without being shy of trying new methods for deal origination, shaping, and closing. Building and nurturing high-value customer relationships is key, as is fostering close collaboration with product, revenue operations, and marketing teams to sales success.

Key Responsibilities

• Drive and own net-new revenue growth with consistently accurate forecasting.

• Design and execute an outbound sales motion to effectively identify, target, and acquire named accounts.

• Lead the strategy and execution on Rocketlane’s continued upmarket growth, guiding and collaborating with AEs to build and execute a playbook for larger accounts.

• Champion entry into new categories, use cases, and markets, collaborating with other leaders towards expanding the SAM and TAM for accelerated growth.

• Develop and continuously refine a data-driven, repeatable sales playbook that aligns with Rocketlane's overall vision.

• Represent Rocketlane as a thought leader, actively participating in industry events and conferences.

• Follow a regular cadence for sales metrics like sales funnel metrics, close rates, sales cycle times, sales efficiency, etc.
  
  

Experience & Qualifications

• A minimum of 10+ years of B2B sales leadership experience, demonstrating success in scaling rapidly growing SaaS companies from $5M to $25M in revenue.

• Proven experience operating in a sales leadership role within a 'challenger' B2B SaaS company selling to mid-market and enterprise organizations.

• A demonstrated track record of predictable revenue growth and consistently exceeding sales forecasts.

• Demonstrated success in building scalable, analytics-driven sales processes, continuously identifying gaps, and optimizing them.

• Experience designing and executing repeatable, data-driven sales playbooks that effectively cater to diverse market segments.

• Expertise in building long-term, trusted relationships with key decision-makers within the enterprise and SMB segments.

• Possesses a strong network and the ability to attract, retain, and motivate a high-performance sales team, fostering a culture of accountability and continuous improvement.

• Familiarity with value-selling frameworks like MEDDIC, Force, and SaaSy.

• Experience with CRM tools such as HubSpot, and the ability to refine processes to accelerate the sales lifecycle and deals.

• Based in a key tech hub region with the ability to travel within the USA up to 40-50% of the time.