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Role: Business Intelligence Analyst

Title: Business Analyst - Associate
Function: Business Analytics

Location: Chennai (WFO, 5 days/week)

Experience: 1+ year Reporting, Dashboarding or Business Analysis experience

About Rocketlane

We are Rocketlane, a high-octane, dynamic SaaS company that has quickly grown to become a global leader in customer onboarding and professional services automation. Our mission is to deliver chaos-free, consistent, and accelerated B2B customer onboarding and client project delivery across industries.

We are a smart team of creators and builders, working towards building world class experiences for our customers. We enjoy working in a fast-paced environment and solving big problems. We’re growing at an exponential pace and are focused on building a global, diverse workplace that empowers employees to innovate, collaborate, do their best work, and be a part of our hyper-growth phase.

The Team

We’re a mighty group of 100+ passionate individuals excited about building a product that professional services and customer onboarding teams and leaders love. We have raised $21M (and we rapped about it!) in funding led by 8VC, Matrix Partners and Nexus Venture Partners.

About the Role

As the first BI hire, your role will be pivotal in consolidating disparate data sources from various tools utilized across sales, marketing, customer success, and product teams. Using connectors tailored to each tool, you'll establish a centralized repository within Snowflake, ensuring seamless data integration. From this unified database, you'll craft insightful dashboards catered to specific team needs and stakeholder interests. Your ownership of this end-to-end process will drive actionable insights and empower informed decision-making across the organization.This is a lean team and a single person role, which would need you to hit the ground running.

Responsibilities

(Phase - 1) Data Engineering & Dashboarding

• Own and maintain DBM & connectors set-up on snowflake platform (Data Warehouse)

• Normalize the tables into readable format for wider teams

• Write manipulation layer with calculated fields and create presentation layer with access control

• Create, design and publish different dashboards for different teams, stakeholders and executive

• Maintain and update the dashboard on weekly, and a monthly basis

(Phase - 2) Business Analysis and Insights Generation:

• Perform Adhoc analysis on data to derive actionable insights

• Utilize past trends to forecast sales and other metrics as required.

• Craft compelling narratives that tie insights to business objectives.

(Phase - 3) Data Modelling

• Utilize past trends to forecast sales and other metrics as required.

• Craft compelling narratives that tie insights to business objectives.

Qualifications

Must haves/Non Negotiables

• Advanced SQL (not limited to Subqueries, table normalization, etc.)

• Intermediate working knowledge and experience in building dashboards on Tableau or Power BI

• Intermediate working knowledge in excel (not limited to aggregate, lookup functions, pivot table, power

• Strong analytical and quantitative skills

• Excellent communication skills for effective collaboration with cross-functional teams

Good to have/what will put you ahead of the curve

• Experience in the SaaS or related fields is a plus

• Working knowledge of python is a plus

• Experience in performance monitoring and analysis

• Ability to synthesize data and extract key insights

• Working experience on Salesforce. Having a Salesforce Admin certification is an advantage.

Personal Characteristics

• Detail-oriented and organized, with exceptional prioritization skills

• Strong work ethic, passion, and creativity

• The ability to work and thrive in a fast-paced, rapidly changing work environment

• A “roll up your sleeves and get things done” attitude, coupled with the ability to consistently give/receive feedback

Perks & Benefits

• Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders and leaders who have more than three decades of collective experience in B2B SaaS sales.

• Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the MTT (Meet The Team) videos on our LinkedIn.

• Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.

• Growth: You are the first hire in Business Analytics domain and would be pivotal in the growth of the function.

• Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.

How to apply -