Solutions Engineer- Presales



Sales & Business Development
Chennai, Tamil Nadu, India
Posted on Friday, August 18, 2023

About Rocketlane

Rocketlane is an exciting and fast-growing SaaS startup with a mission to deliver chaos-free, consistent, accelerated, and delightful B2B client project delivery across industries.

With its current focus on aiding B2B SaaS companies to simplify and deliver an impressive customer onboarding journey, the Company is fast emerging as a leader in the customer onboarding category. Rocketlane prides itself in enabling teams to provide a delightful onboarding journey that holds customers accountable, shortens time-to-value, and helps begin expansion conversations earlier (increases NRR) right from the first touchpoint with customers.

The company was founded in April 2020 by second-time entrepreneur trio - Srikrishnan, Vignesh, and Deepak. Previously, the trio built a successful in-app messaging (FreshChat) startup that was acquired by Freshworks (NASDAQ: FRSH) in 2015.

The Company has been recognized as a Leader by G2 in the Category of Customer Onboarding consistently, since its product launch in 2021 and has garnered globally from the likes of Clari, Uniphore,, Chargebee, 15five, Mixmax, Pave, GoCardless, Flatfile, Mosaic, Jirav, etc. In 2022, the Company was also recognized as a Gartner Cool Vendor.

Rocketlane is now building a global and diverse workplace to empower passionate problem-solvers to innovate, collaborate, do their best work, and see the next phase of hyper-growth together.

The Company has raised $21M in capital (we rapped about it!) from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram, Girish Mathrubootham, and Clark Valberg, etc.

What You'll Do

  • Have a deep understanding of the Rocketlane platform and competitive landscape.

  • Lead technical discovery and deliver presentations that explain Rocketlane’s offering to prospective customers.

  • Understand prospect’s functional/ technical wishlist and showcase how Rocketlane can meet and beat the wishlist

  • Create and deliver tailored demos that can showcase the wishlist, and the uniqueness of the Rocketlane platform

  • Own and execute proof of concepts (POCs)

  • Respond to functional and technical components of RFIs/RFPs

  • Convey feature inputs and customer requirements to the Product team

  • Handle technical and functional objections

What do you bring to the table?

  • 2-3 years of experience in a Pre Sales & Solutioning role in a SaaS startup environment

  • Demonstration of critical product and consumer thinking during his/her career.

  • Has a good understanding of APIs and a good ability to troubleshoot issues

  • Excellent communication skills and experience dealing with multiple stakeholders

  • Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs, etc.

  • Outstanding technical problem-solving skills, including the ability to meet a business requirement with a technical solution

  • Proficient in delivering software demonstrations in-person and virtually

  • Customer obsessed mindset with a knack for understanding and solving problems

What’s in it for me?

  • Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.

  • Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the MTT(Meet The Team) videos on our LinkedIn.

  • Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.

  • Growth: You could easily and quickly transition into other roles you might like.

  • Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.

  • Monetary rewards and benefits: Competitive stipend, flexible leave policy, and more!

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