Engineering Manager - Platform/Site Reliability Engineer/SRE
Quince
Software Engineering, Other Engineering
Bengaluru, Karnataka, India
Posted on Monday, April 17, 2023
OUR STORY
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
OUR VALUES
EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring the world’s highest quality goods to people at affordable prices.
QUALITY IS MORE THAN MATERIALS. True quality is a combination of premium materials and high production standards.
WE FOCUS ON THE ESSENTIALS. From the perfect crewneck sweater to hotel quality sheets, we're all about high quality essentials that bring enjoyment to daily life.
WE’RE INNOVATING TO MAKE UNREAL PRICES A REALITY. Our uniquely developed factory-direct model lets us offer exceptionally high quality goods for much lower prices than our competitors.
ALWAYS A BETTER DEAL. We believe in real price transparency, for both our customers and factory partners. This way, everyone gets a better deal.
FAIR FACTORIES. We are committed to working with factories that meet the global standards for workplace safety and wage fairness.
OUR TEAM AND SUCCESS
Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Wish.com, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.
THE IDEAL CANDIDATE
The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgement decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.
As a SRE Manager, you will be responsible to lead the Site Reliability Engineering team, set the team vision and lead our reliability initiatives. You will help us build functional systems that improve customer experience which includes deploying product updates, identifying production issues and implementing integrations that meet customer needs. Ultimately, you will execute and automate operational processes fast, accurately and securely.
Roles and Responsibilities
- Lead the team of Site reliability engineers at Quince's team with a focus on hiring, growth, and diversity.
- You will work with stakeholders to derive, drive, and implement the roadmap and objectives for the team.
- You will be hands-on and participate in technical deep-dives to resolve issues and obstacles preventing the team from delivering high-quality output.
- This will require strong problem-solving skills and technical expertise.
- Communication will be a key part of your role. You will need to communicate effectively with stakeholders and manage stakeholder satisfaction.
- You will need to set the right expectations and be capable of managing the satisfaction of the engineering, release management and support teams.
- Build and test code continuously with scripting and programming languages.
- Manage, track, and document changes to code with source control tools.
- Deploy applications via automation with configuration management tools.
- Measure performance and environment of application with system and application log tools.
- Build and maintain the higher availability and disaster management strategies.
- Cost optimization of infra TCO
- Should be able to handle complex architecture and be able to respond to support requests in a timely manner.
Requirements
- 9 - 14 years of relevant reliability engineering work experience in any of the Online technology companies.
- Hands-on experience as a Site Reliability Engineer or Platform Engineer
- Experience with Scripting languages such as Bash, Golang, Java, JavaScript, Perl, Python, Ruby
- AWS ( must have), Azure( good to have), IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda
- Containerizing & Clustering: Compose, Docker, Dockerfiles, ECS, Helm, Kubernetes, Nginx, Vagrant
- CI/CD Implementation
- Good understanding of object oriented programming, relational databases, NOSQL, caching systems, etc.
- Experience with Open Source Database such as Cassandra, CockroachDB, CouchDB, PostgreSQL, MongoDB, MySQL,
- Worked on Monitoring Tools such as CloudWatch, Datadog, Pagerduty, Sentry, Sumo Logic
- Configuration management systems such as Ansible.
- Load balancing and reverse proxies such as Nginx, HAProxy
- Source code management and Implementation of security best practices.
- Experienced in building monitoring/metrics and alerting tools (APM tool), a custom dashboards for each Application stack against the supported environment.
- BS degree in Computer Science or related engineering disciplines
Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
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