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Ecommerce Site Merchandiser



Remote · United States
Posted on Saturday, July 8, 2023
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring the world’s highest quality goods to people at affordable prices.
QUALITY IS MORE THAN MATERIALS. True quality is a combination of premium materials and high production standards.
WE FOCUS ON THE ESSENTIALS. From the perfect crewneck sweater to hotel quality sheets, we're all about high quality essentials that bring enjoyment to daily life.
WE’RE INNOVATING TO MAKE UNREAL PRICES A REALITY. Our uniquely developed factory-direct model lets us offer exceptionally high quality goods for much lower prices than our competitors.
ALWAYS A BETTER DEAL. We believe in real price transparency, for both our customers and factory partners. This way, everyone gets a better deal.
FAIR FACTORIES. We are committed to working with factories that meet the global standards for workplace safety and wage fairness.
Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB,, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.
The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgement decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.
Key Objectives
We are looking for an enthusiastic individual to join the team at Quince to lead the online visual merchandising of the full range of products across the website. The ideal candidate is someone who is passionate about commerce, technology, and innovation, focused on helping drive online merchandising strategies to improve the overall consumer experience. The individual must have knowledge of products across categories, a strong visual point of view for curation as well as a deep understanding of sales conversion and data analysis.


  • Be responsible in ensuring all products are merchandised in strategic and visually captivating manner across the site, including the homepage, landing pages, curated collection and category pages, navigation, and any new product discovery features.
  • Partner with marketing, creative, analytics and category management on strategies to improve discovery (including taxonomy, navigation, and filtering), ensure optimal site presentation, and support multi-channel efforts to create the revenue opportunities that directly affect the bottomline.
  • Curate product lists to support site, editorial and email marketing, using knowledge of stock availability to ensure lists are profit-driven, while maintaining the values of the Quince brand
  • Daily monitoring of incoming products to ensure the above pages are maintained and updated
  • Monitor key new launches to ensure products are attractively presented across prime product locations
  • Leverage analytical techniques such as heat maps and screen recordings to understand user behavior and develop tracking and insights to inform merchandising strategy
  • Provide thoughtful and effective strategic plans for execution of the testing roadmap on digital merchandising
  • Understand and implement custom merchandising strategies based on customer segments like prospects, returning customers, category affinity and more
  • Balance human-curated product selection with automated product recommendation engines to create a completely personalized yet polished shopping experience

Essential Skills and Experience

  • Strong self-management skills, works well independently, and is effective in time management
  • Strong analytical mind-set, and comfortable with manipulation of a large amount of data
  • Highly organized, and able to multi-task with solid time-management skills
  • Love of storytelling and a strong editorial point of view
  • Thrives in a fast-paced startup environment where workflows change and move rapidly
  • Strong focus on metrics, KPIs, and testing, with working knowledge of SQL a plus
  • Focused on sales to maximize conversion while keeping the brand elevated
  • Exceptional communication skills
  • Experience in retail, eCommerce, fashion is desirable

Key Milestones

  • 30 days:
  • Leverage data from sales, merchandising, and storefront teams to formulate hypotheses of current merchandising performance and identify key opportunity areas to increase click-through rates and and conversion on-site
  • Establish a process around reporting
  • Create a weekly/monthly dashboard with aligned upon KPIs to track against and share weekly
  • Diagnose priority areas for testing and outline 10 key onsite merch testing opportunities for back-half with objectives/plan/timing
  • Clearly outline go-forward strategy to optimize planning and execution of on-site merchandising calendar and cadence
  • Deliver 2023 back-half calendar, with Merchandising & Marketing teams buy-in
  • 60 days:
  • Run and conclude 4 A/B tests in partnership with DS team
  • Define and manage roadmap to deliver enhancements across the storefront ensuring tracking, tagging, and technical requirements are met to best test/learn within the space
  • Identify key KPIs which need improvement, establish goals for the next quarter
  • 90 days:
  • Execute against established goals, set baseline for following year goals
  • Increase Homepage click-thru rate by +10%Increase conversion by +5% on custom collection pages
  • Increase UPT by +5% by optimizing PDPs, recommendation modules, and cart experiences
Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.