Senior Founding Engineer

PointOne Telecommunications

PointOne Telecommunications

New York, NY, USA
Posted on Dec 22, 2024

Who you are

You have 4-10+ years of experience in full-stack engineering, building products in a fast-paced startup environment.

You have a CS degree from a top university, and/or significant work experience at a top, hypergrowth startup.

You have strong product sense, a high degree of ownership, and the ability to operate autonomously. You have demonstrated experience in growing, building, and scaling the codebase of high-growth startups.

You're excited to work in-person at an early-stage company, talk to customers and get your hands dirty across a variety of products and domains.

What you'll do

You will work with the founders and early employees to build a category-defining product, continue scaling it to massive enterprises, and become a leader in the organization.

To accomplish this, you will own and ship products.

  1. You’ll talk to customers throughout the day over Slack/Teams, video and phone calls.
  2. You’ll listen to their needs and develop a plan based on the highest priority items.
  3. You’ll ship code to execute on the plan. We put new code into production multiple times per day.

We’ll do this every day, together, in-person, because we understand that every minute counts in the early days of a startup. This is going to be intense early-stage startup work; the person we hire is expected to become a leader and help form the company’s vision and culture.

Our tech

We have a fully serverless backend built on top of AWS, consisting of a collection of Go microservices. We use React/Typescript to build client applications across web, desktop, and mobile. We create our own RAG pipelines.

Day in the life

As a founding engineer, every day you’ll need to build fast and well with a laser-focus on customer impact. Here’s a typical day:

  • 9:30 AM. Join a call with a managing partner at a law firm (“KAJ Law”) that recently started using PointOne. They ask if our system integrates with Slack, but it does not. After the call, you draft a plan for the new feature—depending on the priority, you might target a same-day turnaround.
  • 11:27 AM. As we’re working, we see that we’re running into a capacity issue causing a slowdown for some users. All hands on deck to figure out what’s going on and resolve the issue.
  • 2:43 PM. Slack communication feature is complete. Deploy new code and email the team at KAJ Law to let them know about the new capability.
  • 3:00 PM. Lead a new-customer onboarding call, taking note of the user’s reaction to the product.
  • 5:45 PM. Team dinner. We chat about life, news, work, etc.
  • 6:23 PM. With the big hurdles of the day overcome, time to go heads down see if we can incorporate vision models to improve the automated billing assistant.