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Global Senior B2B Senior Manager - Target & Major Department Store Accounts
Our Place
Los Angeles, CA, USA
Posted on Dec 13, 2024
Welcome to Our Place. We believe that sharing a home-cooked meal is the very best way to connect. That’s why we create products that simplify home-cooking; it’s why we celebrate traditions with families given, chosen, and found; and it’s why we share those stories with you, directly from the people and places where they originate.
We're looking for a Global Senior B2B Account Manager to join our team and lead our wholesale efforts specifically with our Target, Selfridges, Nordstrom, and other large department store and e-commerce accounts. In this high-impact role, you'll drive account growth through strategic partnerships, lead operational initiatives, and ensure the successful delivery of product assortment and marketing plans. If you have experience managing key retail accounts at scale, with a focus on Target and other major department stores, and you're passionate about growing a fast-paced business, we'd love to connect!
We have a hybrid working culture and are looking for this person to be on site 2-3 times a week at our brand new Our Place headquarters in West Los Angeles.
What you will do at Our Place
- Account Management: Lead the strategic management of existing and new wholesale accounts, with a strong focus on large retailers like Target, Selfridges, Nordstrom, and similar wholesale partners.
- Assortment Planning & Expansion: Drive financial planning and assortment expansions for key retail partners in the US, Canada, and other international markets. Work closely with SVP and planning teams to curate compelling product assortments and inventory plans.
- Retailer Relations: Serve as the primary point of contact for daily buyer communications. Ensure response SLAs are met and that all accounts receive high-touch service.
- Operational Oversight: Oversee the entire lifecycle of account management, including product set-up, purchase order processing, vendor manuals, compliance, forecasting, and ongoing operational initiatives.
- Account Onboarding & Training: Lead account onboarding processes, ensuring the successful training of retail teams on product knowledge, brand story, and customer experience.
- Marketing Support & In-store Activations: Collaborate with the marketing team to develop in-store displays, digital merchandising strategies, pop-up opportunities, and other marketing initiatives that amplify product visibility and drive sales.
- Sales Incentive Programs: In partnership with the SVP, create and manage sales incentive programs across retail accounts to drive key performance indicators (KPIs) and maximize sales growth.
- Performance Tracking & Reporting: Analyze sales trends, track performance against forecasts, and adjust account strategies to ensure optimal sales results.
Who you are
- Experience: 5-7 years of experience managing major wholesale accounts, with a focus on large retailers like Target, Selfridges, Nordstrom, Crate & Barrel, and similar speciality stores. Experience in kitchenware, home goods, or related categories is a plus.
- Account Management Expert: You have a proven track record of managing large-scale accounts and driving significant growth within those partnerships.
- Operationally Savvy: You are highly organized and comfortable managing complex operational processes, including vendor compliance, purchase orders, and financial planning.
- Data-Driven: You understand the importance of sales tracking, forecasting, and reporting, and you can use data to make informed decisions that drive success.
- Relationship Builder: You excel at building authentic, long-term relationships with buyers, merchandising teams, and cross-functional stakeholders. You’re comfortable leading meetings and delivering presentations.
- Startup Mentality: You’re adaptable, resourceful, and thrive in a fast-paced, entrepreneurial environment where you can make an immediate impact.
- Location & Travel: Based in LA or willing to relocate. You are also excited about frequent travel to key retail accounts and industry events.
What we offer at Our Place
- An incredible mission centered around connection, representation, and celebration
- Top of market compensation
- Excellent medical benefits for full-time team members
- Paid vacation time and generous parental leave
- A team of kind, compassionate people
- A People Operations department focused on growth, development, and learning
- Lots of Our Place products (duh!)
All information you submit in connection with your application to Our Place is processed in accordance with Our Place's Global Applicant Privacy Policy.