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Senior Site Reliability Engineer - (Buenos Aires, Argentina)



Software Engineering
Buenos Aires, Argentina
Posted on Friday, January 12, 2024
Imagine yourself here!
OpenGov is a mission driven fast-growth, Series D, venture backed startup (includes Andreessen Horowitz, Formation 8, Cox, and Emerson Collective). Our Board of Directors includes iconic Silicon Valley executives John Chambers (former Cisco Chairman and CEO) and Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world).
OpenGov is the leader in modern cloud software for local governments and state agencies. We have surpassed 1,800+ governments (and growing fast!) using our products in our mission to power more effective and accountable government.
OpenGov is a 2023 Top Workplaces USA award winner and a Forbes 2022 America's Best Startup Employer!
Job Summary:
As a Sr. SRE at OpenGov, you'll build and own best-in-class SaaS solutions that enable efficiency, transparency, and accountability within government agencies. You'll be a key member of our engineering team, delivering new infrastructure and CI/CD improvements in a fast-paced, agile environment using modern technologies, including GitHub Actions, Terraform, Kubernetes, AWS, ArgoCD, and Grafana. You will focus on combining software and systems engineering to build and run large-scale, massively distributed fault-tolerant systems for managing local government's assets and infrastructure. This role will work to ensure that our Reporting Platform services—both our internally critical and our externally-visible systems—have reliability, uptime appropriate to customers' needs, and at a fast rate of improvement. Additionally, SREs will keep an ever-watchful eye on our system's capacity and performance.
A typical day in this role would provide opportunities to define and optimize deployment processes, build and upgrade infrastructure, and ensure monitoring and alerting are configured for the applications. Strong collaboration skills with engineering leadership and application engineers and the ability to execute quickly will enable your success.
Implement robust, performant, well-crafted CI/CD processes.
Build and manage highly available cloud infrastructure for automation, observability, monitoring, and alerting.
Oversee the deployment, scaling, and management of Kubernetes clusters.
Monitor utilization and analyze performance trends to identify and resolve bottlenecks to remain aligned with the team’s Service Level Objectives.
Participate in incident response activities, ensuring prompt resolution of any system or application issues.
Lead deployment aspects related to schema migrations, security (e.g. secrets management), reliability, and scalability
Collaborate with the security team to follow best practices and compliance requirements.
Provide incident response support, troubleshooting of production systems, including optimization to their performance, scale, utilization, and costs.
Requirements & Preferred Experience:
BS/MS in Computer Science or equivalent.
Minimum 6 – 8 years industry experience with 5 years as an SRE engineer in SaaS companies (Required).
6+ years of professional experience managing infrastructure within AWS (Required).
Experience building software with NodeJS (Preferred).
Experience with Grafana and OpenTelemetry (Preferred).
Experience with Terraform, ArgoCD, and GitHub Actions (Preferred).
Ability to find, diagnose, troubleshoot and solve issues at any level of the stack or within the organization.
Experience building highly-available and reliable software.
Possess strong verbal and written communication skills.
Exhibit good balance between strategic direction and tactical execution.
Possess a strong orientation towards delivering results incrementally.
Demonstrate a sense of high-level ownership and proactively get involved with stakeholder discussions.
What makes OpenGov unique
» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!
» Funding: Over $250 million, late stage venture backed company, from top tier investors including Andreessen Horowitz, 8VC, Cox Enterprises, and Emerson Collective.
» Board of Directors: Includes iconic executives John Chambers (former Cisco Chairman and CEO), Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world), Katherine August-deWilde (Vice Chair of First Republic Bank), and Amy Pressman (co-founder, former president, and a current board member of Medallia).
» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.
» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.
» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.
Come join us and make a positive social impact!
OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.