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Market Medical Director
Nest Health
Chicago, IL, USA
Posted on Dec 6, 2024
Market Medical Director
Chicago, Illinois
What is the purpose of this role?
As a member of the market leadership triad, the Market Medical Director is the clinical leader of the market. They build and motivates a first-class team of physicians and advanced practice providers to ensure the team meets Nest’s ambitious goals for population health improvement, savings, quality, and family satisfaction.
What is the role?
The Market Medical Director (MMD) is a member of the Nest Market leadership team, which is responsible for achieving clinical outcomes, optimizing utilization/costs, and ensuring high patient satisfaction across the market. The MMD provides direct and indirect medical care and population health management, overseeing and building the capacity of an advanced practice provider team delivering primary, acute, chronic, and pediatric care to adult and pediatric family members in the home and virtual settings. The MMD is an important clinical leader and teacher across the interdisciplinary team and collaborates with market payers and community providers to advance the Nest model of care and demonstrate its value. The MMD is innovative and skilled at practicing and coaching a team that provides full-spectrum family medicine in a value-based care model.
Who is Nest Health?
As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America’s highest risk families. Nest’s first-of-its-kind family-based, in-home, and virtual care model includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. In Louisiana, Nest’s headquarters and first market, Nest’s innovative model has resulted in partnerships with two of the state’s leading health plans, unlocking care for thousands of families across the state. Nest’s early success has led to national traction across states and payers, laying the groundwork for future expansion.
Nest and its leaders have won multiple awards including Rock Health’s Next-Gen Pediatric Innovations, New York Times Top Five Who Spread Hope, New Orleans City Business Power 50, and CB Insights Digital 150. Additionally, Nest has become a prominent thought and brand leader garnering national attention from outlets such as 60 Minutes, Business Insider, NYTimes, Fierce Healthcare, Axios and others. On a local level, Nest has been featured on all of Louisiana’s top programs including WGNO, WWL, WWNO (New Orleans NPR), WRKF (Baton Rouge NPR), and The Times-Picayune.
Founded in 2022 by former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, former President at Landmark Health, Nest has raised a historical Seed round of over $20M from top healthcare and industry investors including 8VC, Blue Venture Fund, SpringTide Health, Alumni Ventures, Gaingels, MVP, Health 2047, Ochsner Louisiana Investment Fund, Tulane Ventures, and others.
What will you do?
- Serve as the clinical leader of the Nest Health Illinois market provider team and co-lead for the market multi-disciplinary team. Foster collaboration and drive clinical performance, quality improvement and access, building team capacity to deliver best in class longitudinal primary care and care coordination for Nest families.
- Supervise, oversee, train, and teach advanced practitioners as they conduct patient assessments, physical exams, prescription and management of acute and chronic conditions, and care management for Nest families in the home setting. This includes ongoing chart reviews, performance management, and ride-alongs.
- Oversee the quality of care and achievement of value-based clinical and productivity metrics by advanced practice providers. Drive a continual value-based care mindset through metrics review and performance reporting, feedback, clinical teaching and training.
- Build relationships with market partners to ensure collaborative relationships and effective referral pathways for Nest patients.
- Provide direct patient care for the management of acute and chronic conditions in the pediatric and adult population.
- Remain current in the knowledge of pediatrics and adult primary and acute care, utilization management, quality management, managed care principals and new clinical developments and technologies.
- Use a continual quality improvement mindset to identify opportunities to improve Nest model efficiency, tools, and responsiveness to member family needs.
- Utilize Nest Health’s electronic health record and care management tools to collect data, document member interactions, organize information, track tasks, and communicate with your team, members, and community resources.
What do you bring to the Nest?
- Current Board-Certification in Internal Medicine and Pediatrics OR Family Medicine
- Active Illinois Medical License or eligible for application
- Active DEA Controlled Substance Registration or eligible for application
- Minimum of three years (5+ years preferred) clinical experience providing clinical services to children and adults with both chronic medical and behavioral health conditions; plus 2+ years in a leadership role (residency experience can count toward these requirements)
- Mission-driven, goal-oriented and passionate about underserved populations, community health, and the emerging Nest Health Care model
- Available to work full time and participate in a rotating call schedule that includes occasional evening and weekend days each month
- Experience working as a member of an interdisciplinary care team preferred
- Experience in a population health- and value-based model is strongly preferred but not required
- Experience precepting and mentoring students, residents, and advanced practitioners is a plus but not required
Nest understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.
What is required (travel & physical requirements)?
- This position requires both direct patient care and telehealth care with some administrative duties including active participation in interdisciplinary team meetings and precepting and mentoring advanced practitioners
- In-person visits will be completed in the patient's home. The physician will be expected to observe in-person visits to assess clinical capabilities of advanced practice providers
- This role will be primarily in-person to provide oversight and leadership to market clinical team
- Some travel to HQ/other markets may be required to support team building, training, or organizational meetings
- Must be able to lift up to 25 pounds at times
What does Nest bring to the table?
We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions. On top of this, we offer a comprehensive suite of benefits such as employer-sponsored health, dental, and life options, and unlimited PTO, we offer an all-of-you, inclusive approach to benefits:
- Family- centric health support with access to Lyric’s comprehensive services for urgent care, behavioral health, psychology, and
psychiatry for you and your entire family, including virtual veterinary care for your pets
- Company supported Parental Leave for both primary/non-primary care givers with options for a tiered return to work, and
eligibility to receive additional hours PTO for Prenatal Care and Backup Childcare
- Receive reimbursement for work- related vehicle expenses, including commuting and travel costs, for staff who drive as part of
their job responsibilities
- Opportunity to receive up to $3,000/year Tuition Reimbursement to support your educational and professional development by
covering a portion of costs relating to fees, course materials, or other related expenses
- Receive employer sponsored short-term and long-term disability benefits to provide financial support in the event of illness or
injury that prevents you from working
- Enrollment in 401 (k) Retirement Plan through Human Interest to help save for your future with flexible contribution options
What does it mean to be a part of a startup?
Working at a healthcare startup can be a unique experience with a fast-paced, ever-changing environment that can involve varied workloads, quick changes, and high expectations. Taking a position at a Healthcare startup allows for the opportunity to be high impact in disrupting the US healthcare system. You will have the chance to be creative, solution oriented, and have your voice heard! You will need to be flexible, accountable, and self-sufficient, and you might take on multiple roles. Here are some things you can expect:
- Your role may be less defined than in other settings, with the need to wear multiple hats & juggle various responsibilities
- Learning opportunities- you will have the opportunity, at times, to function outside of your standard position and learn
about new roles & areas
- Fast Paced- Startups often must move faster than traditional large companies. This means you may be asked to cope with
or advise on quick changes regarding systems or processes
- Autonomy- You will need to be highly autonomous, as there is less structure and learning and development than at large
orgs. This requires you to be able to learn asynchronously, as well as raise your hand when help is needed, or gaps are
identified
Nest Health celebrates the diversity of our patient population and seeks diversity on our team. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.