Senior Specialist, Quality Assurance

National Resilience

National Resilience

Quality Assurance
west chester, oh, usa
Posted on Thursday, May 23, 2024

A career at Resilience is more than just a job – it’s an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need.

For more information, please visit www.resilience.com

Position Summary & Responsibilities

This position is responsible for all QA activities that directly support execution of the process both within the Operations Teams and in assigned areas outside of Operations. These activities may include, but are not limited to, batch release, change control and documentation, equipment and process validation, deviation investigations, SOPs, supplier management, distribution center management, and regulatory interactions.

  • Maintain a high level of understanding of relevant production processes and quality systems
  • Perform the QA review and approval of the following GMP documentation that has direct impact on the activities performed by, and facilities utilized in their corresponding areas as applicable:
    • Change Requests
    • Batch Records and associated documentation
    • Product and Component Release transactions in SAP
    • Quality Investigations (Deviations, Product Complaints)
    • Validation Plans, Protocols and Reports
    • Standard Operating Procedures
  • Accountable for disposition (release or rejection) of incoming materials and intermediate batches.
  • Collaborate with and influence other Quality professionals across the organization to ensure consistent application and execution of key quality systems
  • Execute QA processes including batch record review, product disposition, and quality issue resolution to maintain the flow of products and documents to meet site objectives
  • Interface with applicable site support groups on projects (capital and non-capital) that impact the Operations/assigned area, and proactively ensure GMP compliance during the planning, execution, and closeout phases of these projects
  • Collaborate with and influence other Operations/assigned area members to facilitate process improvements and risk assessments; benchmark internal and external QA practices to identify innovative efficient and effective practices
  • Stay abreast of evolving regulatory compliance practices and recommend implementation strategies to site leaders
  • Collaborate in data analysis and report creation on quality metrics and key performance indicators
  • Strong collaboration between other areas to ensure consistent application of quality systems/processes across the site
  • Ability to work independently with minimal guidance from management
  • Influence in team and project meetings, advising project teams with respect to quality solutions and potential new approaches for consideration
  • Demonstrate leadership capabilities
  • Train and mentor junior members of the QA organization and provide QA coaching to other non-QA employees within the area supported
  • Strong performance history of consistently meeting or exceeding expectations
  • Hold other accountable for high standards and clarify what needs to be accomplished, why, and the consequences for the individual and/or the organization
  • Demonstrate a strong understanding of the technology area to which the individual is aligned
  • Act as an execution lead/process owner for one or more processes

Minimum Qualifications

  • Prior experience in either the pharmaceutical industry, an operations environment, or Quality Assurance
  • Strong demonstrated knowledge of cGMPs, Quality Systems, and the pharmaceutical supply chain environment
  • Excellent oral and written communication skills
  • Strong ability and motivation to learn
  • Strong problem-solving skills
  • Ability to coach and mentor peers


Preferred Qualifications

  • Bachelor’s degree or master’s degree in quality assurance /regulatory affairs
  • Previous experience in a Lean, process-centric organization with emphasis on continuous improvement
  • Multi-site / multi-functional experience


The items described here are representative of those that must be met successfully to perform the essential functions of this job.

Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.

Resilience offers employees a robust total rewards program including equity, an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, flexible time off, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $70,000.00 - $107,500.00 per year. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate’s geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience and the biomanufacturing revolution? We encourage you to apply and start a conversation with one of our recruiters.