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Manager, Quality Assurance (Batch Release)

National Resilience

National Resilience

Quality Assurance
west chester, oh, usa
Posted on Thursday, February 8, 2024

A career at Resilience is more than just a job – it’s an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need.

For more information, please visit www.resilience.com

Position Summary

The QA Manager (Batch Release) will be accountable for all batch release and disposition activities. These activities include building and maintaining batch release processes, client liaison, final batch documentation archival, sharing batch and release documentation with clients, ensuring key batch disposition metrics are achieved, team management, and overseeing all aspects of batch release operations. This role will oversee and provide guidance and leadership to the batch release team tasked with providing direction during the disposition of the batches and review of corresponding GMP documentation. The Quality Assurance Manager will develop a robust batch disposition process for different process nodes, develop training of QA personnel, and be responsible for client communication related to batch disposition.

Job Responsibilities

  • Manage and provide guidance and leadership to the batch release team tasked with providing direction during the disposition of the batches and review of corresponding GMP documentation.
  • Ensures QA support for internal and external projects and team meetings. For significant issues, interfaces with customers and internal groups for resolution of quality issues. Develops good working relationships with clients and ensures appropriate and timely responses to client inquiries.
  • Maintain strong partnerships with clients to ensure that project and delivery timelines and expectations for product quality and GMP compliance are met.
  • Maintain strong collaboration with the Manufacturing Operations teams and other support functions that support batch disposition operations
  • Provide direction, development, and performance management to the Quality professionals supporting batch disposition.
  • Accountable for the QA review and approval of the following GMP documentation and records that have a direct impact on batch disposition activities:
    • Change Management (Change controls)
    • Batch Release decisions and material disposition
    • Quality Investigations (Deviations, supplier deviations)
    • Support Technical Transfers, Validation Plans, Protocols, and other technical reports
    • Standard Operating Procedures & Risk Assessments
  • Accountable for the release of incoming materials (bulk, APIs, excipients, packaging components, and so on.)
  • Develops and maintains a high level of understanding of the technical production process and quality systems being utilized within the Process Execution Teams (PETs)
  • Support the site to ensure a safe working environment, including leading your team's safety efforts.
  • Manage, coach, and assist with employee development and performance management; ensure a fair and equitable workplace
  • Collaborates with other managers and Quality professionals from other PETs (including other sites) to ensure consistent application of the key quality systems across all PETs
  • Interfaces with the Site Support Groups on improvement projects (capital and noncapital) that impact the PET, and proactively ensure GMP compliance during the planning, execution, and closeout phases of these projects.
  • Work cross-functionally with the area process teams for metrics reviews, operational support, and issue/deviation management
  • Ensures the disposition process aligns with QAA and compliance with all GMP and regulatory requirements
  • Ensures that the QA processes including batch record review, product disposition, and quality issues resolutions are executed to maintain the flow of products and documents to meet organization objectives
  • Foster a strong quality culture including maintaining open communications and promoting teamwork and employee participation in the workgroup


Minimum Qualifications

  • Experience in a position of people leadership
  • Advanced knowledge of cGMP requirements, quality systems, and pharmaceutical manufacturing/packaging technologies
  • Ability to influence leaders in a matrix environment, as well as the personal conviction to make courageous decisions to ensure patient safety and safeguard the company's reputation.


Preferred Qualifications

  • Five years of experience in supervisory/managerial roles within QA in the Pharmaceutical Industry

  • Advanced degree, bachelor's degree or higher

  • Prior experience in batch release and disposition

  • Demonstrated problem-solving and decision-making skills

  • Ability to direct and participate in cross-functional teams.

  • Advanced knowledge of regulatory agency interactions and compliance procedures, with the ability to apply the knowledge in an operations environment


The items described here are representative of those that must be met successfully to perform the essential functions of this job.

Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.

Resilience offers employees a robust total rewards program including equity, an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, flexible time off, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $95,000.00 - $136,250.00 per year. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate’s geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience and the biomanufacturing revolution? We encourage you to apply and start a conversation with one of our recruiters.