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Senior Delivery Lead / Product Delivery

Manager

Location: Flexible

Department: Product & Engineering

Reports to: Head of Product Management (dotted-line to CTO)

About Mattilda

Mattilda is building the finance-first All-In-One Operating System for Education in Latin America—unifying payments, billing, collections, SIS, academic workflows, communication, and financial operations into a single platform.

We serve 1,000+ schools across Mexico, Colombia, and Ecuador, supporting hundreds of thousands of families and delivering a modern, reliable experience for parents, students, teachers, and administrators.

Mattilda is a well-funded startup with $89M in total capital raised, fueling new market expansion and accelerating platform modernization through strategic acquisitions, including Algebraix SIS.

Our mission is to help schools operate with clarity, accuracy, and confidence—powered by technology and AI-driven automation. Reliability, discipline, and execution are essential to our transformation into a truly AI-first company.

Role Overview

Mattilda is seeking a Senior Delivery Lead (Product Delivery Manager) to drive cross-functional execution, alignment, and delivery excellence across our most critical product areas—including Payments, Reconciliation, Platform, SIS, and Integrations.

Unlike traditional Scrum Masters, this role is strategic, deeply cross-functional, and focused on outcomes, not ceremonies. You will own delivery health, remove organizational friction, strengthen execution discipline, and enable squads to deliver predictable, high-quality results.

You will collaborate with Product Managers, Engineering Leads, QA, AI/ML teams, Data, and Operations to:

Stabilize and accelerate delivery

Improve reliability in high-severity financial systems

Build predictable execution rhythms

Enable AI-powered delivery insights

Support Mattildas transition to a modern, event-driven, AI-enabled operating model

This is a foundational role for someone who thrives in complexity, brings clarity to ambiguity, and elevates organizational performance through structure, insight, and leadership.

What Youll Lead

1. Delivery Excellence & Execution Discipline

Establish predictable delivery rhythms across multiple squads

Drive sprint/iteration planning, cross-squad alignment, and release readiness

Ensure high-quality requirements, acceptance criteria, and definitions of ready/done

Improve team commitments, throughput, and reliability

Reduce firefighting and restore space for long-term initiatives (architecture, QA, AI)

2. Cross-Functional Coordination & Alignment

Serve as the connective tissue between Product, Engineering, QA, Data, AI, Ops, and

Integrations

Track and manage dependencies across squads, systems, and markets

Facilitate alignment between country-specific priorities (MX, CO, EC)

Coordinate major initiatives such as:

Reconciliation redesign

Billing V3

Invoicing automation

Idukay/Algebraix integrations

AI-enabled reliability systems

3. AI-Enabled Delivery & Predictive Operations

Integrate AI-driven insights into planning, retrospectives, and workflow optimization

Work with AI teams to develop:

Predictive models for delivery risk and scope creep

AI agents that automate backlog grooming and dependency mapping

Anomaly detection for blockers, delays, and process inefficiencies

Use data + AI to improve delivery decision-making, velocity, and quality

4. Process Optimization & Continuous Improvement

Introduce standardized processes for planning, execution, and retrospectives

Improve backlog hygiene, requirement quality, and release discipline

Streamline cross-border release processes

Reduce delivery friction caused by unclear ownership, manual workflows, or procedural gaps

Build repeatable playbooks and frameworks that scale as the company grows

5. Team Health, Culture & Coaching

Cultivate a psychologically safe, collaborative, and high-trust environment

Coach Product Managers, Engineers, and Leads on delivery best practices

Improve communication loops between Product Engineering QA

Help teams self-organize, reduce dependency bottlenecks, and surface issues early

Support Mattildas shift from reactive execution to proactive, data-driven delivery

What Success Looks Like

Within the first 12 months, success includes:

Well-established delivery rhythms across all squads

Dramatic reduction in unplanned work, firefighting, and last-minute changes

Improved predictability in Payments, Reconciliation, Billing, and SIS initiatives

Increased automation, testing readiness, and release quality

Strong alignment between Product, Engineering, Data/AI, and Operations

AI-enabled delivery insights actively used to guide prioritization and risk management

A scalable delivery operating model that supports Mattildas growth

Required Qualifications

6+ years in Delivery Leadership, Agile Delivery, Product Operations, TPM, or Senior Scrum

Master roles

Experience coordinating multiple squads in SaaS, fintech, or mission-critical environments

Strong understanding of product development workflows, agile frameworks, and release processes

Ability to manage complex dependencies across technical and non-technical teams

Strong communication, facilitation, and cross-functional leadership skills

Comfort with technical concepts: APIs, microservices, data flows, integrations,

event-driven systems

Experience working with leaders across Product, Engineering, QA, and Operations

Fluency in Spanish required; English proficiency strongly preferred

Preferred Qualifications

Experience in fintech, payments, billing, reconciliation, or regulatory environments

Familiarity with LATAM financial infrastructure (PSPs, banks, invoicing systems)

Exposure to AI-first development environments or AI/ML workflows

Experience developing or optimizing multi-squad agile operating models

Background in fast-growing startups or companies undergoing transformation

Why Join Mattilda

Play a pivotal role in stabilizing and scaling a mission-critical platform used by thousands of schools

Drive delivery excellence at the heart of a high-impact fintech + edtech company

Shape the execution culture and operating model of a rapidly evolving organization

Work with talented teams across Product, Engineering, Data, AI, and Operations

High autonomy, remote-first culture, and strong opportunities for career growth

Ability to evolve into Program Director, Head of Delivery, or Chief of Staff to CPTO

Location: Flexible

Travel: Occasional travel to Mexico City for team onsite sessions