About Luna
Physical therapy is powerful—for developing strength, managing emerging conditions, or recovering from surgery. But it’s challenging for physical therapy to make a significant clinical impact because therapists and patients are worn out. Through technology and innovation, Luna makes it easier to give and receive care. Driving faster recoveries for lasting health in an industry long overdue for change, Luna is reimagining the physical therapy experience for all.
Associate Partner Account Manager - Tampa, FL
We are looking for an Associate PAM in Tampa! This role will have the important job of educating physicians about Luna and the benefits and service we provide. Through this effort, the goal is to obtain patient referrals for physical therapy treatment. You will work to build relationships with providers via consistent and targeted outreach. PAM's spend the majority of their time in the field traveling to meet with clients, nurture relationships and expand the company's client base. PAM's are the regional face of Luna for their assigned markets. They have the experience and expertise to problem solve and interact with executive level clients!
What will you as an Associate Partner Account Manager?
- Act as the 'face' of Luna in an assigned region
- Has an understanding of field sales and applies knowledge and skills to complete a wide range of tasks, requires some help to problem solve and curate data
- Oversees and manages 2-4 markets and focuses on key partners to grow sales. Requires some coaching to ensure seamless communication with PRM
- Requires some help creating a routing schedule and achieving weekly site visit goals
- In early stages of creating relationships with physicians and office personnel via effective and
professional communication methods
- Encourage physicians and their team to refer patients to Luna by creating trust and belief in the
Luna model, and providing excellent customer service
- Schedule and perform virtual and in person briefings with physician teams to introduce them to
the Luna process and develop successful working relationships
- Analyze regional data with some assistance from management and innovate new processes to increase patient volume
- Maintain orderly, comprehensive data to remain organized and knowledgeable of all working
relationships and necessary follow-up communications
- Collaborate effectively and openly with Luna employees, specifically the internal key
stakeholders partnered with you, and contribute respectfully, professionally, and kindly to the
Luna team
- Meet or exceed monthly productivity results-based goals
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~ Exceptional Performance Designation from Medicare/CMS MIPS 2022, 2023 ~
~ Gold Indigo Design Award for mobile app design excellence 2020 ~