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Working Location: 16th, 34 Road, Tran Nao Street, An Khanh Ward, Thu Duc City, HCMC.
Team: HR & Admin
Line report: CEO/Director of Operation

Lixibox is a full-stack one-stop omni-channel solution for luxury affordable beauty brands, funded by well known Silicon Valley investors. The company focuses on optimizing operations by leveraging in-house agency and technology solutions to bring effective brand launching for end consumers.

The Ideal Candidate: The HR General Team Lead is responsible for overseeing end-to-end HR Operations while acting as a strategic HR Business Partner to department heads and the CEO.

This role requires strong agility, strategic thinking, and solid knowledge of labor laws across multiple markets (Vietnam, US, SEA). It goes beyond operational HR and demands the ability to work in a fast-paced, high-pressure environment and leverage AI/tools to improve efficiency.

I. RESPONSIBILITIES:

1. HR Business Partner (Core Focus)

• Act as a strategic HR partner to business leaders across functions
• Work closely with Heads/Managers to:
• Understand business goals, challenges, and workforce needs
• Translate business strategy into people strategy and actionable plans
• Provide advisory on:
• Organizational design and team structure
• Performance management and talent decisions
• Proactively identify people-related risks and opportunities within each business unit
• Partner directly with the CEO on organizational planning and key people decisions

2. Strategy & Organizational Development

• Develop and drive HR strategies aligned with company growth and expansion
• Design and continuously improve frameworks for:
• Performance management
• Compensation & Benefits (at a strategic level)
• Organizational structure and workforce planning
• Lead organizational development initiatives to improve team effectiveness

3. HR Operations (Oversight & Optimization)

• Oversee and ensure effective execution of:
• Attendance tracking, payroll, bonuses, commissions
• Social insurance and personal income tax (PIT)
• Labor contracts and employee records
• Ensure accuracy, compliance, and timeliness of all HR operations
• Collaborate with internal teams or vendors to ensure smooth execution
• Standardize and optimize HR processes with a focus on automation and scalability

4. Employee Relations & Compliance

• Oversee and handle employee relations cases (disciplinary actions, disputes, exits, restructuring, etc.)
• Advise managers on labor law, risk mitigation, and best practices
• Ensure compliance with labor regulations across multiple markets

5. Team Leadership

• Lead, coach, and develop the HR team
• Delegate execution while maintaining high standards of output
• Build a scalable HR function to support fast-growing, multi-market operations

6. Report & Management

• Manage, train, monitor, and guide the development of HR team members.
• Prepare and deliver weekly, monthly, and quarterly HR reports and forecasts to the Board of Directors.
• Manage, archive, and report HR data and metrics.
• Address investor inquiries related to HR matters.

II. REQUIREMENTS:

1. Experience

• Minimum 4–6 years in HR, including:
• At least 2 years in a Lead/Manager role
• Preferred background in:
• E-commerce or Retail (especially with strong online operations)
• Fast-scaling, multi-market environments

2. Knowledge & Skills

• Strong expertise in:
• Compensation & Benefits (payroll, tax, insurance)
• Labor law (Vietnam; international exposure is a plus)
• Strong:
• Strategic thinking
• Data-driven mindset & problem-solving skills
• Ability to:
• Thrive in a fast-paced, high-pressure environment
• Manage stakeholders effectively (especially leadership/CEO level)

3. Technology & AI

• Hands-on experience with:
  • HRIS, advanced Excel, Google Workspace
• Ability to leverage AI tools to:
  • Optimize workflows
  • Analyze data
  • Improve productivity

4. Language

• Strong English proficiency

III. RECRUITMENT PROCESS: (2 rounds)
CV Application → 1. In-house Interview with General Manager and HR → 2. In-house Interview with Heads/Leaders and CEO.

IV. BENEFITS:

• Highly competitive packages with Incentive (Monthly/Quarterly);
• Company Annual Performance Bonus; Full insurance contribution on 100% contractual salary
• PVI Healthcare Insurance;
• 12 annual leave per year;
• Annual Salary Review;
• Social Insurance (prescribed by state);
• Lunch and snack sponsored by Company;
• Parking - Monthly parking is covered by Company;
• Other benefits: Company Activities (happy hour party, team building party, quarter party, company trip), sport club, gift voucher…
• Employee Discount Code (Up to 50%).