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Role/Position: Business Development Representative, Partnerships (BDR)

Company: KeyCare, Inc.

Primary Location: Virtual

Start Date: October 1, 2026

Direct Manager: VP of Partnerships

Hours: Full Time

Salary: $50,000 - 70,000 + plus eligibility for company bonus (per KeyCare bonus plan)

Cost Center: Growth

Work Authorization: Must be authorized to work in the United States

Business Development Representative

KeyCare is a national virtual care company built natively on Epic. The Business Development Representative (BDR) owns the top of the sales funnel — identifying, researching, and qualifying prospective health system and health plan accounts, then handing off warm, well-qualified opportunities to our partnerships Vice President and Account Executives.

This is an entry-level, foundational role on a growing partnerships team, and a launchpad into a full sales career at KeyCare.

What You'll Do

Serve as the first point of contact for inbound and outbound leads — from web, Epic-affiliated channels, industry events, and other sources — and turn them into qualified, sales-ready opportunities.

Build and maintain a robust, well-documented pipeline by researching target accounts, running structured outreach, and applying consistent qualification criteria before handing off to VP/AE.

Responsibilities

• Prospecting: Identify, research, and qualify potential clients within assigned territories or accounts, and also respond to and qualify early-stage inbound leads.
• Lead Generation: Generate high-quality leads through various channels (cold calling, email, social media, etc.) and promptly work inbound leads as they come in, nurturing both through the sales pipeline.
• Pipelining: Build and maintain a robust sales pipeline by effectively managing and qualifying leads.
• Collaboration: Work closely with Vice Presidents (VP) and Account Executives (AEs) to understand their sales territories, target accounts, and sales strategies.
• CRM Hygiene & Data Management: Own day-to-day CRM upkeep, accurately and promptly logging lead information, activity, and pipeline stage changes, and publish dynamic reports for the partnerships team.
• Qualification & Scoring: Score leads against KeyCare’s qualification criteria to build an Ideal Opportunity Profile (IOP) before advancing them in the pipeline.
• Handoff & Alignment: Coordinate qualified-lead handoffs to the VP/AE with a detailed prospect profile and a brief internal alignment touchpoint and join the initial prospect meeting to carry over context.
• Sales Process Adherence: Follow established sales processes and qualification methodologies to ensure efficiency and consistency.
• Continuous Learning: Stay current on industry trends, KeyCare's services and Epic-native workflow, and sales best practices.

How You'll Be Measured

Activity Metrics

• Calls made and emails sent.
• Meetings booked with prospects.
• Demos delivered.

Pipeline Metrics

• Pipeline created (total value generated).
• Average deal size of opportunities created.
• Sales-accepted leads.

Efficiency Metrics

• Contact rate and response rate.
• Meeting-to-opportunity conversion rate.
• Cost per lead.

What We're Looking For

• 1-3 years of experience in a sales, customer-facing, or lead-generation role; prior BDR / BDR experience is a plus but not required.
• Strong written and verbal communication skills and the persistence to handle high call/email volume and frequent rejection without losing momentum.
• Comfort learning and applying structured qualification frameworks and adapting to KeyCare's own scoring criteria.
• Organized and detail-oriented in CRM hygiene — accurate, timely logging of activity and lead data is core to the role, not an afterthought.
• Curiosity about healthcare, virtual care, and the Epic ecosystem; no prior healthcare experience required, but genuine interest in the space matters.
• Coachable and metric-driven, with the self-motivation to work a pipeline independently in a remote, startup environment.

Benefits

• Eligible for company benefits upon package roll out:
• Medical
• Vision
• Dental
• Life Insurance
• Disability
• Unlimited PTO

Travel Requirements

This is primarily a desk-based, virtual role. Occasional travel (0–10%) may be requested to support industry events or team meetings.

KeyCare is an Equal Opportunity/Affirmative Action Employer.

This job description makes no representations, warranties, conditions or agreements, oral or written, expressed or implied. This is not an offer and there is no obligation to fill the position.