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Hi. We’re Hummingbird.

We’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.

Summary

Build the reporting layer that helps healthcare teams make smarter, faster decisions.

This is a senior, highly collaborative analytics role for someone who knows Epic Patient Access data deeply and loves turning reporting needs into scalable, useful solutions. You’ll partner closely with business stakeholders and internal technical teams to create reporting that is accurate, actionable, and built to last.

As a Senior Epic Business Intelligence Developer Consultant at Hummingbird, you’ll lead the development of Epic-based analytics and reporting solutions that help our clients better understand and improve access to care. You’ll spend much of your day translating business goals into technical solutions, validating data with client Epic instances, building views and common data models, and developing reports and dashboards in Power BI and Epic tools. You’ll work across teams to connect the dots between source tables, reporting requirements, and real-world healthcare operations, especially in outpatient and appointment-focused workflows.

This role is weighted more heavily toward Power BI reporting than Epic specific reporting. You’ll help shape the middle layer between raw Epic data and polished dashboard experiences in our data marts, making sure what gets built is not only technically sound, but aligned to what the business actually needs. You’ll also bring an advisory mindset by helping us innovate responsibly, push what is possible, and build solutions that can scale as we support more healthcare organizations over time.

Responsibilities

The Details

• Employment Eligibility: Candidates must be legally authorized to work in the United States without sponsorship
• Work Location: Remote. You must work from a location within the United States with consistent Internet service
• Work Type: Contract
• Schedule: Monday-Friday, standard business hours
• Compensation: Starting at $90-95 per hour, less statutory deduction. (W2 only no 1099 or C2C)
• Benefits eligible: Yes

What You’ll Do

• Lead the design and development of Epic analytics content, reports, dashboards, and visualizations for internal users and third parties.
• Translate business requirements into technical specifications and scalable business intelligence solutions.
• Partner closely with business stakeholders to understand goals, priorities, and use cases, then turn those needs into practical reporting outcomes.
• Build and maintain reporting solutions using Epic data from Chronicles, Clarity, and Caboodle, along with Power BI and other BI tools.
• Use Epic Clarity tables and existing source data to validate client Epic instances and support common data model development.
• Create views and intermediate data structures that support dashboard development and long-term reporting scalability.
• Collaborate across teams to support integrated solutions, including working with teammates focused on common data models and dashboard delivery.
• Write SQL and configure custom metrics and settings to support clear, performant, and reliable analytics solutions.
• Review designs, present drafts, and validate outputs with stakeholders to ensure reports meet business needs and data quality expectations.
• Troubleshoot complex reporting and data issues during testing, validation, upgrades, and production support.
• Maintain analytics catalog metadata, document build decisions and changes, and follow change control and testing processes.
• Review Epic upgrade documentation, including Nova Notes, and determine how changes should be implemented.
• Mentor team members, contribute to problem solving, and help raise the bar for analytics quality and sustainability across the team.

Required & Desired Skills

What You’ll Bring

• 5+ years of experience working with Epic analytics tools in a business intelligence, reporting, or analytics development role
• Current Epic certification in Cogito Fundamentals, Clarity Data Model, and/or Caboodle Data Model
• Deep working knowledge of Epic’s Access Data Model
• Strong experience building reporting solutions with Epic data and Power BI, with reporting as a primary area of expertise
• Deep understanding of Epic Clarity tables, Caboodle, relational databases, SQL, and data validation practices
• Experience translating business needs into technical solutions and partnering directly with stakeholders to define reporting requirements
• Strong report and dashboard design skills, with a focus on user-friendly, actionable data visualization
• Experience building or supporting common data models, views, or other intermediate data structures for analytics use
• Strong troubleshooting skills and the ability to track, prioritize, and resolve complex reporting or data issues
• Deep understanding of healthcare workflows, especially outpatient, appointment, or access-focused operations
• Clear communication and collaboration skills, with comfort working independently and leading cross-functional discussions
• Experience mentoring less experienced team members and contributing to a culture of continuous improvement

Nice to Have

• Current Epic certification in Clinical Data Model, Revenue Data Model, Access Data Model, or an equivalent legacy data model certification
• Completion of Epic’s Caboodle-Clarity Development course and badges such as Radar SQL Metrics, or Cogito SQL
• A degree in computer science, math, information systems, statistics, or a related field

What Helps You Shine

• Please note that we use both your resume and your written and oral communication throughout the hiring process to understand your fit for this role.
• Thoughtful, clear responses help us see your attention to detail, your professionalism, and your ability to communicate with care — all skills that are essential for success on our team.

Expectations for Focus & Presence

• To support patients and each other, this role requires your full attention during scheduled work hours. Our Outside Employment Policy doesn’t allow overlapping work or “job stacking,” so any outside work must happen fully outside your Hummingbird schedule.
• We value connection, teamwork, and being present, which is what keeps our patients safe and our team supported. If that’s what you’re looking for, you’ll feel at home here. If you’re hoping to hold another job during the same hours, this job won’t be the best match.

Why You’ll Love Working Here

We’re on a mission to make healthcare more human, and that includes how we support our people. You’ll find clarity in expectations, connection in how we work together, and real opportunity to grow your skills over time. We invest in development because we want your work here to lead somewhere meaningful.

The Hummingbird Approach
We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird:

• Lead with Respect by valuing kindness and working to actively foster an environment of inclusion and respect.
• Embrace Growth and seek out learning and growth for themselves and support those around them in their growth journey. They bring curiosity and an openness to innovation to all their interactions.
• Bring a Win Together mentality by approaching conflict directly, listening carefully, and seeking to understand. They problem-solve with the goal of finding successes, not trade-offs, for all involved.

Equal Opportunity Statement
Hummingbird Healthcare is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.

Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to talent@hummingbird.healthcare to request accommodations and we’d be happy to chat.