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ABOUT US:

Do you enjoy working with friendly and passionate people? Do you love pizza and bread made from the best local ingredients?

Against the Grain is a Vermont-based gluten- and grain-free bread company committed to making food differently. For over 15 years, we’ve handcrafted every product in our dedicated commercial bakery in Brattleboro, VT using clean, simple, non-GMO ingredients that consumers can trust. Our lineup includes pizzas, rolls, baguettes, poppers, and bagels sold across natural, conventional, and mass retail channels nationwide.

We’ve partnered with HumanCo to support our mission of helping people live healthier lives, and to drive our next phase of national growth. People are our most important ingredient and we’re looking for a passionate, experienced leader to help us scale.

Learn more at Against the Grain and @againstthegraingourment on Instagram.

THE OPPORTUNITY:

Are you a detail-oriented, proactive problem-solver who loves making sales teams more efficient and effective? Do you thrive in a fast-paced, entrepreneurial environment where no two days are the same?

We’re seeking a Sales Operations Manager to join our team and play a key role in optimizing our sales processes, tools, and communication. This role will partner closely with the Director of Sales and cross-functional teams to manage sales systems, support planning and forecasting, and ensure seamless execution of retail programs and promotions.

This is an opportunity to make a meaningful impact on a growing, mission-driven brand as we continue to expand distribution nationwide.

JOB RESPONSIBILITIES:

Sales Operations & Systems

• Manage and maintain sales trackers, dashboards, and reporting tools to ensure accurate, real-time visibility into business performance.
• Support sales planning, forecasting, and pricing initiatives
• Own trade spend and promotion tracking; reconcile data with accounting and ensure accurate linkage to business systems.
• Manage product information and content and coordinate updates as needed.
• Assist with integration and optimization of tools such as Vividly.

Sales Enablement

• Develop, update, and organize sales tools including sell sheets, one-pagers, spec sheets, price lists, and presentations.
• Coordinate the creation and distribution of marketing collateral for brokers, retailers, and distributors.
• Maintain centralized resources and ensure the sales team has up-to-date materials and data.

Retailer & Broker Coordination

• Support and communicate retailer programs and promotions, ensuring alignment between sales, marketing, and operations.
• Serve as a key liaison with broker partners - ensuring timely communication, performance tracking, and follow-ups.
• Oversee new customer setup forms, item submissions, and pricing approvals.

Cross-Functional & Event Support

• Collaborate across Marketing, Supply Chain, and Finance to execute sales initiatives smoothly.
• Coordinate logistics for meetings, trade shows, and customer events - including sample shipments, materials, and booth coordination.
• Participate in customer and distributor meetings; manage follow-up action items.

• At least 3 years of sales and/or trade marketing experience
• Food or CPG industry experience preferred. Passion for the industry required.
• Bachelors degree is required.
• Excellent organizational skills.
• Have a proven track record working in a successful team environment.
• Excellent writing, communication, and presentation skills
• Proficiency in full Microsoft Office suite, especially with Excel and PowerPoint
• High attention to details with the ability to multi-task
• Strong written and verbal communication skills
• Experience with systems like Vivdly, demandtec, and 1worldsync a plus (not required)