Staff Backend Engineer (Growth)

Honor

Honor

Software Engineering, Sales & Business Development
Remote
Posted on Jul 25, 2024

Honor exists to expand the world’s capacity to care.

We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.

Founded in 2014, and now a Series E funded “Unicorn” valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.

The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.

Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!

About the Work:

As a senior technical contributor, you will take a leadership role in defining the next generation of care operations systems used by caregiving business owners and employees worldwide. We're looking for seasoned engineers who are excited to refine market-leading SaaS, invent recommendation systems, and work closely with data science and data analytics to achieve new performance levels of operations and high levels of quality care.

This position is on our Growth Technology team that builds and supports systems for small businesses delivering care operations. Hundreds of small businesses world wide depend on our systems of proprietary and market-leading software to operate their caregiving business. You will deliver new systems and functionality to drive operations workflow with recommendations, prioritization, and automation. We tackle processes from Home caregiver hiring to staffing assignments to demand generation and cost optimization.

We have an exciting runway ahead of us. As Honor’s Care Platform grows quickly, building robust and scalable systems is critical. As we make strategic technical investments to modernize our system, we are looking for a senior engineer to help execute our short and long-term architecture goals.

The tech stack you'll work with includes: Python, Thrift, MySQL, AWS, Looker, GitHub, DataDog

About you:

  • At least 5 years of professional experience building distributed systems in a product-centric company.
  • You have strong proficiency in building customer-facing applications in Python or similar programming languages.
  • You have extensive experience in designing and implementing scalable and resilient distributed systems and applications.
  • You have experience with cloud platforms (preferably AWS) and container orchestration tools (Kubernetes, Docker).
  • You enjoy collaborating with product managers and other cross functional stakeholders to understand business problems and translating them into technical solutions.
  • You are adept in leading execution of complex initiatives independently while defining best practices for high quality software development.
  • You are proficient in identifying and addressing performance bottlenecks, ensuring the systems can handle high volumes of traffic and data.
  • You have experience with observability tools and can define and orchestrate monitoring, logging, and alerting solutions to ensure system health and uptime.
  • You care about the quality of your team's deliverables and help conduct code reviews, provide constructive feedback, and ensure adherence to coding standards and best practices.
  • You demonstrate strong communication and collaboration skills, with the ability to work effectively in teams.
  • You are willing to participate in on-call rotations and provide technical support for production issues as needed.

Your skills and experience include:

  • Experience building asynchronous/event driven systems
  • Experience working with RPC architecture
  • Experience working at a technology startup and familiar with the challenges of evolving platform maturity
  • Experience with leveraging GenAI technology to develop innovative solutions and enhance developer productivity, streamline workflows, and automate repetitive tasks.

Perks & benefits:

  • Remote-first work model lets you work from anywhere in the U.S. and occasionally pop into a satellite office
  • Competitive salary
  • Equity in the company
  • Comprehensive medical, mental health, dental, vision, and life insurance
  • Employer-matched 401(k)
  • Flexible PTO (manager approval)
  • Diverse environment
  • Monthly stipend to offset home office expenses

Honor seeks an experienced Backend Engineer to enhance and expand our next-generation operations tools. Ideal candidates will have demonstrable experience developing scalable backend solutions in Python, a knack for translating business needs into elegant technical designs, and an aptitude for independently driving projects within a highly collaborative team.

Responsibilities

  • System Development & Design: Build and enhance robust backend systems and components in Python, contributing to the existing architectural direction.
  • Proactive Problem Solving: Contribute to feature development, troubleshooting, and identifying proactive solutions to improve system efficiency and robustness.
  • Stakeholder Collaboration: Build strong relationships with operations teams, effectively grasp their requirements, and propose feasible technical solutions.
  • Operational Impact: Analyze the impact of backend choices on business operations, proposing optimizations and advocating for changes for increased efficiency.

Qualifications

  • Python Expertise: Significant hands-on experience with Python in a production environment.
  • Independent Execution: Ability to effectively own tasks, work with minimal oversight and proactively suggest solutions.
  • System-Level Thinking: Comprehensive understanding of how backend systems fit into a wider landscape, enabling well-informed design decisions.
  • Stakeholder Engagement: Proven ability to establish positive working relationships, proactively seek stakeholder input, and translate business requirements into actionable technical plans.
  • Adaptability & Growth Mindset: Thrive in a dynamic environment, open to evolving technologies and challenges.
  • Excellent Remote Communication: Highly capable communicator within distributed teams, maintaining transparency and effective collaboration.

Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.


Base pay is just a part of our total rewards program. Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match.
We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.

Hiring Salary Range
$191,000$225,000 USD

What’s next?

Honor is remote friendly! We're hiring across the U.S., with an entirely virtual interview and onboarding process. Most of our positions are remote/work from home and do not require permanent relocation. As conditions allow, we have office space for in-person collaboration in our San Francisco Bay Area, CA, Austin, TX, and Omaha, NE hubs. If you're looking for a great job that offers you the opportunity to work from home, we'd love to talk to you.

Want to know more about why Honor is a great place to work? Check out our perks!

We value people! These four people-centric values guide the ways we work and decisions we make every day.

This role doesn’t sound quite right? Send this application to a friend who may be a fit and check out our other available roles!



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Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Honor is an E-Verify company. For more information please review our Participation and your Right to Work