Get introduced to the
most exciting companies in
our portfolio.

Forethought

forethought.ai

Forethought is a generative AI platform designed to transform customer service by automating support processes and enhancing agent productivity. Their solutions, including AI agents for chat and email, utilize advanced Natural Language Understanding to resolve customer inquiries efficiently, predict ticket priorities, and assist agents with relevant information. With a focus on industries like E-commerce, SaaS, and FinTech, Forethought aims to maximize ROI and improve customer satisfaction through seamless integration with existing systems. The company has demonstrated significant traction, achieving an average return on investment of 15x and a 64% deflection rate for support tickets.