Forethought is an AI company that creates order, removes redundant work, and provides efficiency for businesses everywhere. In its first platform, Forethought is supercharging customer support organizations with a powerful natural language understanding platform called Agatha. Agatha is an AI-powered customer support agent who immediately responds to customers to resolve their issues, automates many of the repetitive tasks agents spend valuable time doing, and provides real-time assistance and insights to agents and managers as they work to resolve issues more efficiently. We've raised accuracy in finding solutions, pulling backlogs, and automating responses for many in the enterprise with our products Solve, Triage, and Assist. We’re changing the way enterprises access, share, and leverage knowledge.
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