Content Operations Technician (Contract)



Posted on Monday, October 31, 2022

About Filmhub 🎬

At Filmhub, we are transforming film distribution and accelerating the economic and artistic success of producers from all backgrounds by sharing their stories with a global audience. We are building sophisticated technology, sales, and operations teams aimed at reshaping the way the entire Hollywood industry operates. Filmhub provides a platform for modern filmmakers to directly distribute their titles to popular streaming services, including Apple TV, Plex, Amazon Prime Video, Vudu, Freevee, Tubi, and many others. Filmmakers can retain their rights and bypass the challenges and intermediaries associated with traditional distribution methods.

With strong ties to Hollywood, Filmhub was founded by Klaus Badelt, the composer behind Pirates of the Caribbean & Gladiator, and Silicon Valley tech entrepreneur Alan d’Escragnolle. Filmhub is a worldwide team of 40+ team members. We are backed by top media & tech investors, including a16z, 8VC, Fundersclub, and NFX out of Silicon Valley in California.

By prioritizing collaboration, transparency, and user feedback, we are continually striving to enhance the film industry, fostering equity, influence, and enjoyment for all. At Filmhub, we embrace individuals from diverse backgrounds, inviting them to join us in our endeavor to transform access to the film industry and uplift filmmakers worldwide.

What's the opportunity? 🤔

You're a post production tech whiz? Get out of your dark backroom and join us. You'll be keeping our quality standards high and users happy. If video codecs, extreme attention to detail, and great communication skills are in your DNA, read on.

At Filmhub, you'll be working on our rigorous video ingest QC (Quality Control). We are quality fanatics, keeping our video assets to the highest standards. You also control and monitor our cloud-based asset processing and delivery to the leading video streaming platforms worldwide.

You'll also be part of our customer happiness mission - supporting filmmakers to make the most out of their films at Filmhub. Using cutting-edge online tools, you'll respond to user questions and concerns, solving issues before they turn into problems.

Our ideal candidate worked as tech in video or audio post, film and TV editorials, mixing stages, VFX studios, or audio recording studios. They know all "Export as.." settings of Avid/Final Cut/etc. inside out, and is solid with audio and video codecs and formats. Ideally, there's experience with file-based QC (Baton/Dalet/Aurora etc.), but not required. Good written communication skills and passion for indie film is a must.

What will I be doing? 🚀

  • Run our rigorous ingest QC, onboarding independent film and episodic titles including video, related assets and metadata

  • Supervise and monitor our proprietary cloud based asset processing and delivery to video streaming platforms

  • Contribute to our help resources - write help articles, make tutorial videos

  • Evaluate current product, work with development team to improve user experience

  • Manage individual project priorities, deadlines and deliverables

What skills do I need? 📖

  • 1+ year(s) in film industry post production, video quality control, and/or content operations

  • Extremely organized and detail-oriented, strong ability to investigate and troubleshoot

  • Tech wizard with knowledge of:

    • Video streaming and content delivery

    • Video codecs - terms like DNxHD/HR, ProRes, bit rates, resolution, aspect ratios

    • Audio file processing - terms like clipping, export, routing, loudness, metering

    • Image processing - basics like cropping and scaling

    • Excel/Google Sheets, project management tools

  • Language skills: writing comprehensive support articles

  • Passion for film and tech

Bonus skills

  • Broadcast formats and delivery specifications

  • File-based workflows in broadcast or major studios

  • File-based QC tools like Baton, Dalet etc.

  • Audio non-linear editing tools like Pro Tools, Nuendo, Logic Pro

  • Non-linear editing software like Avid, Final Cut, DaVinci Resolve, Adobe

  • Amazon Web Services

  • FFmpeg

  • Not afraid of the command line in Mac and Linux

Filmhub, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, gender identity, national origin, veteran, or disability status. We will not tolerate discrimination or harassment based on any of these characteristics.

Pay Transparency Notice: This is an incentive-based salary with target earnings between $25 and $30/hour. Final offer amounts and actual compensation packages are determined by multiple factors that are unique to each candidate, including but not limited to candidate skill set and depth of experience, certifications, scope of role, expertise and specific work location and may vary from the amounts listed above.