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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The Innovation Team Intern will play a key role in supporting Iron Mountain’s efforts to drive innovation across its products, services, and business processes. This internship provides an opportunity to work closely with the innovation team, contributing to data science and research. The intern will gain hands-on experience in analyzing data, gathering research, and product development, and emerging technology trends.

Key Responsibilities:

Research & Data Science:

• Conduct market research to identify industry trends, emerging technologies, and competitive landscapes relevant to Iron Mountain’s business.

• Assist in gathering and synthesizing customer insights through surveys, interviews, and other user research methods.

• Analyze data from various sources to inform innovation strategies and product development initiatives.

​​AI and Agent Framework Development:

• Assist in building and refining our agent framework including the integration of Human-in-the-Loop (HITL) processes to enhance decision-making and reliability.

• Contribute to the development of our agent builder on the DXP platform

• Support the implementation of various use cases leveraging the agent framework

• Participate in agent evaluation processes and methodologies

• Collaborate on agent building initiatives, enhancing our AI capabilities

• Contribute to improving our information retrieval and processing systems such as Knowledge Graph RAG

Collaboration & Cross-functional Work:

• Work alongside cross-functional teams, including product development, marketing, and IT, to ensure alignment of innovation initiatives with broader business objectives.

• Collaborate with team members to prepare presentations and reports for key stakeholders, summarizing research findings and project outcomes.

• Attend meetings and contribute to discussions on how new ideas can be developed and implemented.

Project Management Assistance:

• Assist in tracking the progress of innovation projects, ensuring deadlines are met and deliverables are achieved.

• Help with organizing and maintaining project documentation, including timelines, milestones, and key performance indicators (KPIs).

• Contribute to the development of innovation project plans and timelines, supporting the coordination of tasks across multiple teams.

Qualifications:

• Education: Currently pursuing a degree in Operations Research, Engineering, MBA (Innovation) or a related field (Undergraduate or Graduate level).

• This position will start on January 13th and end May 16th, 2025

Skills and Competencies:

• Strong interest in innovation, technology, and data science

• Excellent research, analytical, and problem-solving skills.

• Familiarity with design thinking and user-centered design methodologies is a plus.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and/or design tools like Figma or Sketch.

• Strong communication and teamwork abilities.

• Self-motivated, with the ability to manage multiple tasks in a fast-paced environment.

Preferred:

• Experience or coursework in innovation management, digital transformation, or related fields.

• Familiarity with project management tools and research methodologies.

Category: Other Designations

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0080808