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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

The GBS Implementation Analyst will be responsible for supporting many of the various initiatives led by the GBS Implementation team. These include supporting many of the key growth services across business segments and product lines.

Reporting to the Manager of Implementation Processes , the GBS Implementation Analyst will be a valuable partner to develop business wide improvements and optimizations while developing a strong knowledge of IMRM business and Implementation processes. In addition to the key responsibilities mentioned above this individual will be instrumental in the continuous improvement of our processes required to build the capacity required in our support of the Commercial teams.

Key Responsibilities

• Partner with Managers of Implementation Process to manage the backend analysis support of Implementation engagements globally.

• Analyze customer and IMRM systems data to keep project reconciliations in agreement with customer SOW’s and operational expectations.

• Accountability for internal team communications required to meet multiple project milestones at one time.

• Provide support and analysis for net new data reconciliations of non standard/custom projects

• Conduct continuous improvement roadmap with team leadership to automate processes through technology

• Produce documentation and standard procedures for key tasks including but not limited to: Smartsort, Vendor Moves and Shred project reconciliations.

• Ability to work independently, bringing creative ideas forward that offer flexibility and speed to the way we support internal and external customers.

• Research issues and communicate all exceptions to management.

• Track statistics, perform Peer Audits and other duties as required

• Other duties and projects as assigned by Manager

Your Requirements

• 3-5 years in a business or analyst related role

• Ability to do data analytics and drive insights

• Experience with Excel, Looker Studio, Google & Salesforce required. Smartsheet a plus

• Advanced English communication skills

Category: Administrative Services

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0078854