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ABOUT THE OPPORTUNITY

Our mission is to identify, develop, and retain the talent and capabilities we need to drive business performance and achieve our strategic objectives. We are committed to enabling a successful employee experience from Day One at Iron Mountain and creating a supportive, diverse, creative (and fun!) work environment. We’re dedicated to giving employees the HR resources and high level of strategic support they need when they need it, in an integrated, simplified and consistent way across the globe.

At Iron Mountain Mexico we are looking for a Learning and Development Manager with strong English level proficiency. The Learning and Development Manager will be responsible for designing, creating content for, and managing the end to end delivery of training programs that enhance employee skills and overall performance across the organization. A key focus will be on developing and facilitating engaging learning experiences, as well as overseeing the entire lifecycle of training projects from initiation to completion. This role requires a strong combination of facilitation skills, project management expertise, and a commitment to continuous improvement in learning and development.

KEY RESPONSIBILITIES

• Manage the full lifecycle of training projects, including the creation of project plans, execution, monitoring, and evaluation.

• Work independently, collaborating with SMEs and key stakeholders to identify training needs and design programs

• Lead the facilitation of training sessions, ensuring that learning objectives are met through interactive and engaging methods.

• Evaluate the effectiveness of training programs through feedback and performance metrics. Implement continuous improvement initiatives to enhance the quality and impact of learning experiences.

• Represent the Global Talent COE across multiple business units in the Account Management structure. You are the key point of contact, taking ownership of the relationship between the COE & the business, and advocating for Talent Management processes & Talent Development initiatives.

SKILLS & REQUIREMENTS

• Bachelor’s degree in Education, Human Resources, Business, or a related field.

• Strong English communication. Overall proficiency and global exposure.

• Proven ability to facilitate training sessions effectively

• Strong project leadership skills, including the ability to manage multiple projects simultaneously

• Experience in designing and developing training programs that are aligned with business goals

• A global mindset, with the ability to design and implement programs that meet the needs of a diverse, multinational workforce.

• Proven ability to engage and influence senior leaders and key stakeholders

• Advanced skills in all google suite applications, specifically Slides, Sheets and GMail functionality

• Preferred Certification in project management (e.g., PMP) or facilitation (e.g., ATD).

• Preferred proficiency using Articulate 360 suite

WHAT’S IN IT FOR YOU?

• Be part of an ever evolving global organization focused on transformation and innovation

• A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self

• Global connectivity to learn from 26,000+ teammates across 52 countries

• Be part of a winning team who embrace diversity, inclusion, and our differences

• Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement

Category: Human Resources

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Requisition: J0078519