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Our Sales Operations mission is to define and drive strategic and operational improvements across the company such as revenue generation, implementing innovation to improve productivity and most importantly, improving our sales and partner teams experience to do what they do best, sell!

The Sales Operations team strives to:

• Be the company’s connective tissue, so cross-functional teams work effectively with shared objectives.

• Use data to provide insight and use insight to drive actions.

• Think big to solve big problems and get down to details when needed.

• Advise, demonstrate growth mindset, and build trust with our business partners.

• Work humbly and embrace ambiguity.

• Delight customers and co-workers.

• Get things done!

Description

We are seeking a highly skilled and passionate UX Design Analyst to join our Sales Operations team and support the development of a modernized selling platform. As a UX Design Analyst, you will play a pivotal role in enhancing our sales applications, data visualization, and ensuring a seamless user experience. You will collaborate with cross-functional teams, stakeholders and end users to gather user requirements, conduct user research, and design intuitive interfaces that meet our users' needs. The ideal candidate is a creative problem solver with a strong understanding of user-centered design principles and a keen eye for detail. This role will report to the Sr. Director of the Seller Experience Platform.

Responsibilities

• Conduct user research to gain insights into user behavior and preferences

• Analyze user data and feedback to identify areas of improvement and propose design enhancements

• Collaborate with cross-functional teams and stakeholders to gather user requirements and translate them into design concepts

• Design wireframes, prototypes, and mockups that effectively communicate design ideas

• Conduct usability testing to evaluate the effectiveness of design solutions

• Collaborate with developers to ensure the feasibility of design implementations

• Stay up-to-date with design trends and best practices to continuously improve our tools and products

Requirements

• Bachelor's degree in a related field (e.g. Design, Computer Science) or equivalent practical experience

• Proven experience as a UX Designer, UI Designer, or similar role

• Solid understanding of user-centered design principles and best practices

• Proficient in design software such as Adobe Creative Suite, Sketch, or Figma

• Experience in Salesforce.com design and development constructs

• Experience with user research methodologies and usability testing

• Excellent communication and collaboration skills

• Strong analytical and problem-solving abilities

Reasonably expected salary range: $71,300.00 - $89,100.00

Category: Sales Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Requisition: J0074996