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Who we are

At City Storage Systems, we're building Infrastructure for Better Food. We help restaurateurs around the world succeed in online food delivery. Our goal is to make food more affordable, higher quality, and convenient for everyone. We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

What we are looking for: CSS is seeking an awesome AR Associate to Join the Finance Operations team in Bogota.

Job Overview:

The Accounts Receivable Associate is responsible for managing and processing all incoming payments, ensuring that invoices are collected in a timely manner, and maintaining accurate records of transactions. The ideal candidate will be detail-oriented, organized, and able to work efficiently in a fast-paced environment. The role involves regular communication with clients, addressing payment inquiries, and ensuring the company's cash flow is maintained smoothly.

Key Responsibilities:

• Invoice Management:
  Generate and send invoices to clients, ensuring all billing information is accurate and complete.
  Track outstanding invoices and follow up with clients as necessary to ensure timely payment.
• Payment Processing:
  Monitor and process incoming payments via checks, wire transfers, credit cards, and other methods.
  Apply payments to the appropriate accounts and reconcile discrepancies.
• Account Reconciliation:
  Reconcile customer accounts and resolve any payment discrepancies or issues.
  Work closely with the finance team to ensure accurate financial records and timely reporting.
• Collections:
  Contact clients regarding overdue invoices and assist in collections efforts.
  Work with customers to resolve payment issues and establish payment plans if necessary.
• Reporting:
  Generate and maintain accounts receivable aging reports.
  Provide regular updates on outstanding receivables and provide analysis to the Accounts Receivable Manager.
• Customer Service:
  Address customer inquiries related to billing, payments, and account status.
  Assist in resolving customer disputes regarding billing issues in a professional and timely manner.
• Compliance & Documentation:
  Ensure all financial transactions are documented and comply with company policies and accounting standards.
  Maintain accurate records of all accounts receivable activities for audit purposes.
• Collaboration:
  Collaborate with other departments (Sales, Customer Service, etc.) to resolve billing or payment-related issues.
  Assist in the preparation of month-end and year-end financial closing activities.

Qualifications:

• Education:
  High school diploma or equivalent required. A degree in Accounting, Finance, or related field is preferred.
• Experience:
  Previous experience in accounts receivable, collections, or a related finance role is preferred.
  Familiarity with accounting software is a plus.
• Skills:
  Strong attention to detail and accuracy.
  Excellent organizational and time management skills.
  Ability to communicate effectively with clients and internal teams.
  Proficiency in Microsoft Excel and other office software.
  Problem-solving skills and ability to handle difficult situations with professionalism.

What else you need to know

This role is based in our Bogotá office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in-person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Cloudkitchens.

Ready to join us as we serve those who serve others?

#LI-Onsite