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Job Description:

About the Role

The Integrated Care Design manager is responsible for connecting Cityblock’s care model with new external partners to prepare to serve new members. After partnership discussions have advanced to a stage where Cityblock plans to open a new line of business, the manager will be the subject matter expert to external partners for Cityblock’s care model offerings. They will lead external sessions to help partners understand Cityblock’s care model and configure clinical workflows to meet unique partner needs while maintaining the core Cityblock model and ensuring our members receive the best possible care. The manager will collaborate closely with internal stakeholders across the organization to ensure preparedness for new implementations and to continue to support Cityblock’s clinical growth strategy.

Responsibilities:

• Lead sessions with external partners (ex. payer and health system directors) explaining offerings within Cityblock’s Care Model and provide a clinical perspective to external clinical stakeholders

• Lead configuration sessions with external partners connecting Cityblock workflows with partner operations, finding balanced solutions that meet Cityblock and partner needs while ensuring members receive the best possible care (Lucid, Slideshow)

• Develop and organize clinical partnership and care model assets for internal and external use to ensure consistent processes during new partner implementation

• Collaborate with internal stakeholders to communicate new partner needs for effective member care, ensure preparedness for new implementations, and facilitate partnership workflow decisions that advance Cityblock’s mission and business

• Collaborate with internal stakeholders to continue to develop Cityblock’s clinical strategy and growth

Requirements:

• Bachelors Degree

• 5+ years of professional experience in the healthcare industry, with a focus on care model design, program management, clinical ops support, and/or health plan partner collaboration

• Clinical training and certification preferred, not required (LCSW, RN, PA, NP)

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:

$115,000 - $150,000

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Covid 19 Update - Please Read:

Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.

The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates.

Medical Clearance (for Member-Facing Roles):

You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.