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Job Description:

About the Role:

Behavioral health services and care programming are available to all Cityblock members. The Manager, Behavioral Health and Wellness supervises the market behavioral health team both clinically and administratively, along with the Medical Director of Psychiatry and Behavioral Health. The Manager is responsible for the behavioral health team’s contribution to decreasing the overall cost of care for the Market’s population, through high quality BH care focused on populations with complex needs, transitions of care, and ongoing innovation and process improvement around interventions.

*This role is a Hybrid role: Virtual, with some travel to our Hub in Palm Harbor, FL

• Supervise and manage the market behavioral health team both clinically and administratively, with guidance and oversight by the Market Medical Director and Head of Behavioral Health.

• Responsible for monitoring panel size, key metrics, and overall productivity and effectiveness of BH team members.

• Responsible for BH’s contribution to decreasing the overall cost of care for the Market’s population, through high quality BH care focused on populations with complex needs, transitions of care, and ongoing innovation and process improvement around interventions.

• Collaborate with Behavioral Health and Market Leadership to ensure the Market BH Department adheres to budget.

• Oversee the operational work of any prescribing providers on the team (MD or NP). Specifically, the Manager is responsible for general oversight of the clinical workflow of prescribing providers, although will not provide supervision or have oversight responsibilities for the medical decision making of prescribing providers.

• Build and maintain strong relationships with interdisciplinary leaders within the Market, including Care Team Leads, Medical Director, Nursing Manager and Operational Leaders, as well as with BH Managers in other Markets.

• Lead Market BH quality and safety reviews and be responsible for adhering to quality metrics.

• Participate in BH programming design and innovation with the Head of BH and other Market BH Managers, as well as lead Market implementation of BH initiatives.

• Create an environment for high workforce engagement; onboard, coach, set expectations, conduct performance appraisals, provide career development, succession planning, corrective action and recognition for assigned staff.

• Follow a small panel of members to provide short term therapy, clinical support, and crisis intervention as needed.

• Respond to pages during certain working hours for urgent BH escalations

• Assist with initial and ongoing BH related training of Outreach Specialists, Community Health Partners, and Behavioral Health Specialists

Requirements for the Role:

• Master’s Degree in Social Work

• 5-years post Master’s Degree, including leadership experience

• Active LICSW, LCSW, LISW,LMHC or equivalent independent license in Florida

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Covid 19 Update - Please Read:

Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.

The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates.

Medical Clearance (for Member-Facing Roles):

You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.