CHAOS Inc. is a global technology company delivering next-generation capabilities to the defense and critical industrial sectors. Founded in 2022 by a seasoned leadership team, CHAOS has quickly become the place where world-class multi-disciplinary engineers come to build mission-critical technologies. CHAOS has a mission-focused culture, dedicated to solving the toughest technical challenges. Its unique agile engineering approach enables rapid prototyping, while deep partnerships with defense and industry ensure real-world solutions.
Role Overview
With a deep understanding of our engineering, technology, and customers' missions, the Customer Radar Technician helps develop and implement our products. Whether it’s testing new products with customers, learning about new national defense missions or commercial challenges, or helping bring a new technology product that turns wishes into real capabilities, the focus of this role is delivering innovation in practice.
Responsibilities
Own customer success outcomes by:
- delivering and implementing new radar products to customers in the field
- embedding with customers at customer sites:
- collecting workflow and product requirements
- testing, implementing, and troubleshooting products in the field
- training customers on product usage
- preparing to pass feedback to engineering teams
- working with product engineering teams to help prioritize important customer features, address performance improvements, and speed delivery
- traveling up to 50% domestically and internationally in pursuit of above goals
Minimum Requirements
- Previous or existing commercial or military experience working with radar, air defense, and/or electronic warfare systems
Preferred Qualifications
- Strong engineering background or degree, preferred in fields such as Physics, Mathematics, RF/Signals Engineering, Systems Engineering, Telecommunications Engineering, or Electrical Engineering
- Proficiency in programming languages, software deployment, and network connectivity; preferred practical professional experience working with Python, wireless networks, network protocols/services, and CI/CD implementation
- Possession of/qualification for an existing United States security clearance
Why CHAOS?
- Health Benefits: Your medical, dental and vision benefits will be 100% paid for by the company
- Additional benefits: life, FSA, HSA, 401k (+ Company match), and more
- Our Perks: free lunch every day, ‘No meeting Fridays’, unlimited PTO (for exempt employees), casual dress code
- Compensation Components: competitive base salaries, generous pre-IPO stock option grants, relocation assistance + (coming soon!) annual bonuses
- Company Size: 75 employees and counting!
- More About Us: We're building the next generation of aerospace, defense and critical industry technologies with a seasoned team of mission-focused individuals. We were founded in June 2022 and our goal is to become the platform where world-class engineers come to solve critical, real-world problems. We use agile engineering approaches which enable rapid prototyping, deep partnerships with the defense industry ensuring real-world application, and our newly-invented Coherence platform (through which we’ve made a fundamental breakthrough) improves sensor performance and decision-making in real-time. As of September, 2023 we have raised ~$100M with 8VC as a leading investor. With a managing team that includes Epirus’ founding members (responsible for building a $1.5B company from scratch) + key drivers from Palantir (instrumental in Palantir’s growth to $1B in revenue), we are well-positioned to become one of the fastest growing companies to date!
Salary range: $120,000 - $210,000
The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.