Director of Analytics



Data Science
New York, NY, USA
Posted on Friday, January 19, 2024

ByHeart is an infant nutrition company built from the ground up to deliver real innovation on behalf of babies and parents. Our mission is simple: make the best formula in the world. That’s why we studied the latest breast milk science, worked directly with suppliers we know and trust, set uncompromising quality standards, developed our own small batch blending process, built our own manufacturing facilities, and conducted a groundbreaking clinical trial. Our goal is to create a future where all parents feel amazing about feeding their baby—no matter how they do it.

When we launched our Whole Nutrition Infant Formula in March 2022, we were the first new U.S infant formula manufacturer in 15 years. Since then, we’ve been leading the way in a lot of ways.


  • The only U.S.-made infant formula to use organic, grass-fed whole milk
  • The first and only U.S. infant formula company to add the two most abundant proteins found in breast milk—alpha-lac and lactoferrin—to our ingredients list
  • The first infant formula company to receive Clean Label Project’s Purity Award (and we test for 700 contaminants vs the required 400)
  • We ran the largest clinical trial by a new infant formula brand in 25 years—clinically proving our benefits vs a leading infant formula like:
    • Less spit up
    • Softer poops
    • Easier digestion
    • More efficient weight gain
    • Enhanced nutrient absorption
    • Longer stretches between nighttime feeds*

With >$250M in funding, we’re shifting the industry forward—and this is just the beginning. Help us build a future where all parents can feel amazing about feeding, by joining our growing team of >275 people that stretches across the country.

We're proud to offer competitive, family-first benefits, including but not limited to:

  1. Health insurance for the whole family: medical, dental, & vision insurance covered 100%, with 90% coverage for your family.
  2. Flexible paid time off: plus 12+ company holidays, and 2 floating holidays to use at your discretion!
  3. 16-weeks of fully-paid parental leave and new parent support: free 1-year supply of formula, cozy feeding suites, and paid pumping time.
  4. Up to 6% 401(k) Match to help you plan for your future.
  5. Company equity for every employee: because when we succeed, we succeed together!

Visit our site to learn more, and check out some recent press on ByHeart:

*based on data from infants at approximately 4 months of age

Role Description

As ByHeart’s Director of Analytics, you will drive the company’s analytics strategy in support of the company’s business objectives. Leveraging both proprietary and third-party data, you will deliver value-added reporting and insights to drive growth and optimize business performance. You’ll work closely with leadership and stakeholders across the company to deliver results and drive a culture of data-informed decision making.

Reports To: Head of Strategic Finance

Location: New York, NY

Start Date: ASAP

Role Responsibilities

  • Develop, implement, and execute the company’s commercial data and analytics strategy to inform and support the achievement of key priorities, initiatives, and strategic objectives.
  • Collaborate with leaders and stakeholders across the organization to define key performance indicators (KPIs) and establish actionable tracking and reporting.
  • Work closely with internal and external engineering resources to ensure that the company’s data infrastructure is scalable and stays ahead of the organization’s needs.
  • Establish and manage the company’s analytics roadmap; drive execution of projects to meet day-to-day business needs while also delivering value-creating strategic insights.
  • Identify analytical approaches and appropriate data to discover answers to business questions; transform complex business inquiries into innovative analytic solutions
  • Develop a deep understanding of the company’s customers, including by building proprietary models and framework that can be leveraged to assess, forecast, and optimize customer behavior.
  • Partner with cross-functional teams to advocate for and drive data informed decisions that improve the customer experience and drive customer lifetime value.
  • Communicate data insights to both technical and non-technical stakeholders to facilitate enterprise-wide data competence and data informed decision-making throughout the organization.
  • Manage software and systems including data visualization platform (Looker) and various statistical software applications.
  • Monitor trends and patterns within the industry; identify and implement relevant developments in data analytics and data modelling.
  • Recommend new products and ideas based on patterns in customer data and customer trends.

Skills & Qualifications

  • Bachelor's or advanced degree in Analytics, Data Science, Business, or related field.
  • Proven experience (7+ years) in a similar analytics leadership role, preferably in an omnichannel CPG setting.
  • Track record of delivering actionable insights and results by working directly with cross-functional stakeholders; experience building and managing a team of analysts to support business scaling.
  • Strong proficiency in data visualization tools (e.g., Looker, PowerBI) and statistical analysis tools.
  • Exceptional verbal and written communication skills and strong ability to translate complex data analysis into actionable business insights to support both technical and non-technical audiences.
  • Flexibility and analytical creativity; ability to adapt to evolving business priorities and challenges to deliver results.

You will be eligible for a discretionary performance based annual cash bonus and to participate in our company’s equity program, plus our robust medical, dental, vision, retirement, and other benefits.

The minimum annual salary for this position is $176,000 and the maximum is $230,000. The salary range for performing this role outside of New York City will differ. Additionally, you will be eligible for a discretionary performance based annual cash bonus and to participate in our company’s equity program, plus our robust medical, dental, vision, retirement, and other benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.