Quality Coordinator



Quality Assurance
Iowa, USA
Posted on Wednesday, January 3, 2024

ByHeart is an infant nutrition company built from the ground up to deliver real innovation on behalf of babies and parents. Our mission is simple: make the best formula in the world. That’s why we studied the latest breast milk science, worked directly with suppliers we know and trust, set uncompromising quality standards, developed our own small batch blending process, built our own manufacturing facilities, and conducted a groundbreaking clinical trial. Our goal is to create a future where all parents feel amazing about feeding their baby—no matter how they do it.

When we launched our Whole Nutrition Infant Formula in March 2022, we were the first new U.S infant formula manufacturer in 15 years. Since then, we’ve been leading the way in a lot of ways.


  • The only U.S.-made infant formula to use organic, grass-fed whole milk
  • The first and only U.S. infant formula company to add the two most abundant proteins found in breast milk—alpha-lac and lactoferrin—to our ingredients list
  • The first infant formula company to receive Clean Label Project’s Purity Award (and we test for 700 contaminants vs the required 400)
  • We ran the largest clinical trial by a new infant formula brand in 25 years—clinically proving our benefits vs a leading infant formula like:
    • Less spit up
    • Softer poops
    • Easier digestion
    • More efficient weight gain
    • Enhanced nutrient absorption
    • Longer stretches between nighttime feeds*

With >$250M in funding, we’re shifting the industry forward—and this is just the beginning. Help us build a future where all parents can feel amazing about feeding, by joining our growing team of >275 people that stretches across the country.

We're proud to offer competitive, family-first benefits, including but not limited to:

  1. Health insurance for the whole family: medical, dental, & vision insurance covered 100%, with 90% coverage for your family.
  2. Flexible paid time off: plus 12+ company holidays, and 2 floating holidays to use at your discretion!
  3. 16-weeks of fully-paid parental leave and new parent support: free 1-year supply of formula, cozy feeding suites, and paid pumping time.
  4. Up to 6% 401(k) Match to help you plan for your future.
  5. Company equity for every employee: because when we succeed, we succeed together!

Visit our site to learn more, and check out some recent press on ByHeart:

*based on data from infants at approximately 4 months of age

Role Description

Location: Allerton, Iowa

Start Date: ASAP

The Quality Coordinator is responsible for implementing the quality management programs such as environmental monitoring program, raw material inspection program, etc. to ensure company’s quality standards and procedures are met at BlendHouse. Working within Quality and with other departments and teams, the Quality Coordinator ensures the company’s compliance with all applicable infant formula manufacturing regulations and standards.

The Quality Coordinator position is a hands-on, highly interactive role in a fast-paced, continually changing production environment. The Quality Coordinator must ensure that BlendHouse quality standards are consistently maintained and seek to drive continuous improvement of all aspects of the BlendHouse food safety and quality systems.

Role Responsibilities

  • Maintenance the environmental sampling program to ensure that routine sample collection is performed at the locations and frequencies specified in the written procedures.
  • Assist with raw material sampling, working closely with Logistics and Quality Laboratory. Submission of samples for testing per protocols to associated Laboratories, as required.
  • Coordinate with external (contract) laboratories to manage sample submission and receipt of materials, and to ensure that outsourced test results are received in a timely manner.
  • Interpret and evaluate the data for compliance with internal and regulatory standards and specifications. Analyze results to identify trends and provide summaries of environmental data and trends to management and appropriate departments.
  • Participate in investigations relating to deviation and nonconformance.
  • Assist in completing documentation including but not limited to: Event Reporting, Corrective Actions, Change controls, Hold Reports, SOP’s, and forms that meet Internal and Infant Formula Requirements.
  • Participate in internal and external regulatory audits as required.
  • Train and develop site staff as necessary.
  • Follow all laboratory and plant GMP and safety procedures and company guidelines.
  • Perform general lab and lab-related administrative functions, including cleaning and organization of the microbiology lab and ordering materials and supplies.
  • Perform additional duties as requested by Quality management.

Skills & Qualifications

  • To perform this job successfully, an individual must be extremely well-organized, detail-oriented, and accurate and be able to manage multiple projects and tasks simultaneously.
  • It is essential that job responsibilities are performed in a timely manner and documented correctly and accurately.
  • Bachelor's degree required; concentration in microbiology, biology, or a related science preferred.
  • 2-5 years of experience in food processing, pharmaceutical, or comparable federally-regulated environment; infant formula, dairy, or spray drying preferred.
  • Working knowledge of HACCP principles. HACCP certification is a plus.
  • Working knowledge of MS Office (Word, Excel, PowerPoint, Outlook) is required.
  • Follow all established laboratory, environmental, regulatory, and safety procedures at all times, adhering to the standards of quality dictated by current GMP and the company Quality policies and site SOPs.
  • Apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Work independently to organize and prioritize tasks and manage workload.
  • Accurately complete required documentation, following Good Documentation Practices in all aspects and phases of the work. The ability to write legibly is a must.
  • Maintain the safety and orderliness of the lab.
  • Perform mathematical calculations.
  • Work with other lab personnel on projects and elicit and/or delegate help as needed.

Physical Requirements
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

  • Walk, stoop, bend, reach, and stand for extended periods of time.
  • Climb up to 5 flights of stairs regularly.
  • Lift up to 50 lbs. occasionally.
  • Sit for long periods to work on a computer.
  • Use hand-eye coordination and manual dexterity sufficient to perform sampling tasks, operate a keyboard, photocopier, telephone, calculator, and other office equipment.
  • Wear personal protective equipment, including safety glasses, hair net, beard net (if applicable), gloves, specialized clothing including laboratory scrubs (pants and shirt) and lab coat, and appropriate shoes.
  • Work in constrictive gowning, including facial masks, for extended periods of time.
  • Must be able to work weekends and off-shift hours as needed to support manufacturing activities.
  • Attendance is mandatory.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.