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The Releasing Services Manager leads the Releasing function of Quality Department and is responsible for managing Master Batch Records Review, Product Release, Ingredient Release, and coordination with third party laboratories and contract partners. This role is a hands-on, highly interactive role in a fast-paced, ever-changing production environment. The individual must seek to drive continuous improvement of all aspects of the food safety and quality system. Provides leadership within the facility to drive positive change through influence and example. Maintains a strong and understanding and relationship with Operation.

Reports To: Director of Quality

Location: BlendHouse Manufacturing Facility in Portland, OR

Start Date: ASAP

Role Responsibilities

• Ensure consistent and timely release of product and ingredients per BlendHouse internal, customer, or regulatory requirements. Manage the release and disposition status in Deacom the ERP system.
• Review Master Batch Records for completeness including but not limited to Critical Control Points (CCP) records, production records, warehouse records, sanitation records, etc.
• Manage Sample shipment, submission, and turnaround time to ensure on-time report of testing results.
• Open any Event Reports for findings, discrepancies, or Out of Specification results discovered during batch review process. Work closely with Quality Assurance and Compliance teams for investigation. Ensure timely closure of Event Reports for releasing.
• Issue Certificate of Compliance or Certificate of Analysis for customers as designated by customer guidelines or internal requirements.
• Make improvements on the release process and provide necessary training regarding record keeping and procedure implementation.
• Manage Batch Records filing for the site, all related Contract manufacturing / packaging locations, ingredients, and customer related products.
• Coordinate with contract partners and review paperwork.
• Participate/support investigations relating to non-conforming events (including product complaints) driving to root cause(s) and effective resolution (corrective actions).
• Actively support and participate in the internal audit program. and participate/support as requested in regulatory inspections (e.g. FDA and / or third-party audits / certifications (e.g. SQF, Kosher, Organic).
• Assist in completing documentation including but not limited to: Event Reporting, Corrective Actions, Change controls, Hold Reports, SOP’s, and forms that meet Internal and Infant Formula Requirements.
• Provide written report such as trending and aid in Event Reporting as required.
• Follow all laboratory and plant GMP and safety procedures according to company guidelines.
• Perform all duties as assigned.
• Comply with all policies and procedures of BlendHouse and ByHeart.

Skills & Qualifications

To perform this job successfully, an individual must be able to perform each essential duty independently and satisfactorily. Performance will be evaluated on an annual basis. It is essential that responsibilities are performed correctly and accurately. Duties must be executed in a timely manner. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Bachelor's degree required in Food Science, Biological Sciences, or related field.
• 2-5 years of experience in food processing or pharmaceutical environment (Dairy, spray drying, or Infant Formula preferred). 1-3 years of supervisory experience.
• Working knowledge of HACCP, Preventive Controls and SQF principles
• HACCP and PCQI certifications are a plus
• Familiarity with Laboratory testing and reporting preferred
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form
• Must be able to work independently – to organize tasks and manage the workload
• Ability to deal with problems involving several variables in standardized situations
• Must be able to do mathematical calculations
• Must be able to elicit and or delegate help as needed
• Effectively communicates critical information regarding job responsibilities
• After completion of training, must be able to perform all relevant procedures accurately, precisely, and efficiently
• Must be able to work on their feet for extended periods of time
• Hours as needed by the company
• Handwriting must be clearly legible.
• Must be able to lift up to 50 pounds routinely and navigate stairs safely
• Use of computer systems including but not limited to ERP System (Deacom), Microsoft Word, Microsoft Excel, PowerPoint, and Doc Control System (QT9)