Principal Process Engineer



Software Engineering
Austin, TX, USA · San Francisco, CA, USA
Posted on Monday, December 11, 2023

ByHeart is an infant nutrition company built from the ground up to deliver real innovation on behalf of babies and parents. Our mission is simple: make the best formula in the world. That’s why we studied the latest breast milk science, worked directly with suppliers we know and trust, set uncompromising quality standards, developed our own small batch blending process, built our own manufacturing facilities, and conducted a groundbreaking clinical trial. Our goal is to create a future where all parents feel amazing about feeding their baby—no matter how they do it.

When we launched our Whole Nutrition Infant Formula in March 2022, we were the first new U.S infant formula manufacturer in 15 years. Since then, we’ve been leading the way in a lot of ways.


  • The only U.S.-made infant formula to use organic, grass-fed whole milk
  • The first and only U.S. infant formula company to add the two most abundant proteins found in breast milk—alpha-lac and lactoferrin—to our ingredients list
  • The first infant formula company to receive Clean Label Project’s Purity Award (and we test for 700 contaminants vs the required 400)
  • We ran the largest clinical trial by a new infant formula brand in 25 years—clinically proving our benefits vs a leading infant formula like:
    • Less spit up
    • Softer poops
    • Easier digestion
    • More efficient weight gain
    • Enhanced nutrient absorption
    • Longer stretches between nighttime feeds*

With >$250M in funding, we’re shifting the industry forward—and this is just the beginning. Help us build a future where all parents can feel amazing about feeding, by joining our growing team of >275 people that stretches across the country.

We're proud to offer competitive, family-first benefits, including but not limited to:

  1. Health insurance for the whole family: medical, dental, & vision insurance covered 100%, with 90% coverage for your family.
  2. Flexible paid time off: plus 12+ company holidays, and 2 floating holidays to use at your discretion!
  3. 16-weeks of fully-paid parental leave and new parent support: free 1-year supply of formula, cozy feeding suites, and paid pumping time.
  4. Up to 6% 401(k) Match to help you plan for your future.
  5. Company equity for every employee: because when we succeed, we succeed together!

Visit our site to learn more, and check out some recent press on ByHeart:

*based on data from infants at approximately 4 months of age

Role Description

To ensure equipment maintenance and reliability per infant formula and SQF food processing regulations. Generating and executing capital projects to ensure infant formula and food safety, employee safety and environmental compliance. Serves as back up for the Plant Manager, assisting in the support of daily operations (including weekend and evening shifts where required). Oversees the Maintenance Department to ensure that maintenance work orders are prioritized, PMs are completed on time, and that the department stays on budget. Helps to ensure communication of needed information to all associates. On call 24/7 as plant and schedule requires. Daily hours may fluctuate as production needs warrant.

Principle Responsibilities

  • Ensures that all work is done safely, on time, with high quality results, effective cost management, and in accordance with current Good Manufacturing Practices
  • Provides technical support to Corporate Engineer and local operations through the support and execution of capital projects and by being a technical resource
  • Lead the Continuous Improvement Program for cost savings, energy utilization, and maintenance
  • Manage new equipment installations using Capital Expenditure procedures
  • Ensure that corrective actions address root causes and are completed in a timely and customer responsive manner
  • Leads the plant safety committee
  • Ensures that facilities are maintained and improved as required, including good housekeeping, general appearance, landscaping, and that routine maintenance is completed as required
  • Manage any statutory inspections, liaisons with insurance companies and other duties in this area
  • Direct reporting responsibility for maintenance associates, as well as any contractor firms
  • Works with Plant Manager to ensure that cGMP, Security systems, infant formula regs and SQF requirements are met. Facility and preventive maintenance standards are consistently met

Competency Requirements

  • Education: Minimum of a Bachelor degree in Engineering (ChE or ME preferred)
  • Experience: 3-5 years of experience in a similar position
  • Decision Making: Ability to make decisions quickly and effectively, while utilizing discretion and good judgment
  • Other: Excellent written and verbal communication skills required; demonstrated team player.
  • Other: Demonstrated ability to manage multiple priorities with pressured deadlines.
  • Training Requirements: As Identified in Intelex system.
  • Performance Metrics: (as applicable)
  • This position has performance requirements that will affect bonus and promotion capability.
  • Skill Requirements: Infant Formula or Food manufacturing experience preferred.
  • Physical Demands: Ability to lift up to 55 pounds

Regulatory Requirements

  • Adhere to all safety policies and procedures, follow CGMP's, and work in a manner consistent with all corporate and regulatory, food safety, quality and sanitation requirements
  • Will comply with all applicable federal, state, and local standards for the manufacture of infant formula and other non-infant nutritional foods.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.