ABOUT BESTOW
Bestow is a leading insurance technology platform serving some of the world's largest and most innovative life insurers. We are on a mission to increase financial stability for everyone. Bestow is a team of mission-driven, results-oriented individuals. We offer all employees a remote (continuous 48 only)/hybrid workplace, meaningful benefits, substantial growth opportunities, and equity.
ABOUT THE TEAM
Bestow’s Customer Experience (CX) team is committed to delivering an exceptional customer experience. Our Customer Care Advisors (CCAs) and Internal Sales Agents serve as our customers' voices and address customer inquiries quickly, efficiently, and with empathy.
This role reports to the Manager of Insurance Operations and is open to Dallas, TX (Hybrid)
ABOUT THE ROLE
Our ideal candidate is a customer-obsessed, empathetic team player who desires to deliver a world-class customer experience. You have experience contributing your talents to a customer-facing service team. You are a strong communicator who demonstrates empathy while interacting with customers. You work with a sense of urgency and know when to escalate an issue for a quick resolution. You are an excellent team player committed to the success of the team, department, and organization.
Above all, you love serving our customers well and contributing in the following ways:
TOTAL REWARDS
At Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include:
Competitive salary and equity based on role
Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs
100% paid-premium option for medical, dental, and vision insurance
Lifestyle stipend to support your physical, emotional, and financial wellbeing
Flexible work-from-home policy and open to remote
Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting
Employee-led diversity, equity, and inclusion initiatives
Recent Employer Awards include:
Best Place for Working Parents 2023
Great Place to Work Certified, 2022 + 2023 + 2024
Built In Best Places to Work, 2022 + 2023
Fortune’s Best Workplaces in Texas 2022 + 2023
Fortune’s Best Workplaces in Financial Services and Insurance 2022 + 2023
We value diversity at Bestow. The company will recruit, hire, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member.
Thanks for considering a job at Bestow.