Business Operations and Strategy Associate

Augment

Augment

Operations
Chicago, IL, USA
Posted on Mar 9, 2025

About Us

Logistics is broken. Let’s fix it.

We are a team of engineers, product designers, and customer champions using AI-powered automation to transform the $9T global logistics industry. Our AI agents reason and act like humans, revolutionizing freight brokerage workflows to drive efficiency and profitability.

Our team has scaled billion-dollar companies, built delightful products, and powered billions in commerce. Now, we’re solving logistics’ toughest challenges with AI.

If you thrive in fast-paced, high-impact environments and want to play a key role in building a best-in-class hiring experience, apply today!

What You’ll Do:

  • Strategic Analysis & Execution: Support high-priority business initiatives, including go-to-market strategy, operational scaling, and competitive analysis.

  • Data-Driven Insights: Analyze large datasets to uncover insights, optimize processes, and support key business decisions.

  • Cross-Functional Collaboration: Work closely with product, engineering, sales, and finance teams to align business goals with execution.

  • Process Optimization: Identify inefficiencies and implement scalable solutions to improve internal workflows.

  • Market & Competitive Research: Monitor industry trends, competitor movements, and customer needs to inform strategy.

  • Financial & Operational Modeling: Develop models to forecast growth, revenue, and resource allocation.

  • Special Projects: Lead or contribute to ad hoc strategic initiatives that drive company growth.

What We’re Looking For:

  • Bachelor’s or Master’s degree in Computer Science, Data Science, Business, Economics, or a related field.

  • 1-4 years of experience in business operations, strategy, consulting, or data analysis (startup experience preferred).

  • Strong quantitative and analytical skills, with experience in SQL, Python, or data visualization tools (e.g., Tableau, Looker).

  • Ability to structure and analyze complex problems, and synthesize findings into actionable recommendations.

  • Familiarity with AI, SaaS, or logistics technology is a plus.

  • Experience with Excel, Google Sheets, and financial modeling.

  • Strong project management skills with an ability to drive execution in a fast-paced environment.

  • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.

Bonus Points For:

  • Experience in a high-growth startup or a fast-paced, ambiguous environment.

  • Background in machine learning, AI, or SaaS business models.

  • Knowledge of freight, logistics, or supply chain industries.

Why Join Us?

  • Impactful role in a cutting-edge AI startup tackling complex logistics challenges.

  • High visibility with leadership and growth opportunities as we scale.

  • Work with a data-driven, fast-moving team of experts in AI, logistics, and business strategy.

  • Competitive salary, equity options, and a culture of ownership and innovation

Location & Work Setup

  • Reporting to CEO

  • Chicago/Hybrid

  • Occasional travel for team meetings, customer insights, or industry events.

About Augment

At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-impact problem-solving and strategic decision-making.

That insight became our mission—to free logistics professionals from busywork so they can focus on what truly drives business growth. Augment isn’t just about efficiency; it’s about transforming an entire industry by empowering teams with AI-driven solutions that make logistics smarter, faster, and more adaptive.

Join us on this journey!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status. Augment is committed to providing reasonable accommodations for candidates with disabilities through the hiring process