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The Business Systems team is responsible for building and improve the many systems and internal technologies that enables Anduril to accomplish its mission. Anduril’s supply chain, accounting, sales & growth, field maintenance, manufacturing, and many more teams rely on the technology built and maintained by us. We work across the company to ensure we have the tools and capabilities necessary for mission success.

We are seeking a highly skilled Order to Cash (OTC) Product Manager to join our team. You will be responsible for designing, developing, implementing, and driving adoption of our ERP’s capabilities to ensure Anduril is successful for the near and long term. You will collaborate with cross-functional teams spanning engineering, supply chain, operations, manufacturing, accounting, finance, and more to understand the business needs, design solutions, and ensure our systems are aligned with the company's goals and objectives.

Key Responsibilities

• Partnering with internal/external customers to identify needs, confirming technical feasibility, fostering stakeholder alignment/approvals and leading cross-functional team collaboration to deliver best in class solution to our business.
• Empower Order to Cash (Customer Inquiries/Quotes, Pricing, Order Mgmt & Fulfillment, Invoice Mgmt & Payment Processing) processes across the enterprise and enable growth through differentiated products.
• Understand E2E business processes and enabling business systems products to set roadmap strategy for continuous improvement and changing customer needs.
• Act as an advocate for our OTC stakeholders and leverage customer insights to build out product vision, strategy and roadmap.
• Translate your OTC roadmap into actionable plans by crafting comprehensive capability/feature descriptions and user stories that are digestible by business and tech teams.
• Influence and negotiate prioritized delivery across various technology product teams to deliver continuous improvement/next gen products to our Order to Cash value stream.
• Act as a business systems product evangelist and thought leader by understanding product capabilities across our ecosystem, aligning our business partners around best practices and delivering fit for purpose value stream solutions.
• Analyze quantitative and qualitative data to identify root cause of issues to determine the opportunity size and business impact.
• Partner with vendors and third-party service providers to integrate system tools and product solutions into the company's ecosystem.
• Collaborate with internal product development teams to build out custom solutions if we decide to build rather than buy.
• Develop total cost of ownership (TCO) for each product/tool, drive cost-benefit, return on investment, and NPV analyses to support decision making.
• Contribute to business systems product or technical knowledge assets by documenting all existing/new features, capabilities of our value-stream solutions.
• Support and deliver enterprise model product training to SMEs as needed.

Required Characteristics

Anduril is an extremely fast-paced defense technology startup that is rapidly scaling itself. Our culture is one of ambition, hard work, relentless pursuit of excellence, and deliberate disruption. The successful candidate will be one who demonstrates the follow core characteristics:

• Bias for Action - they ask for forgiveness, not permission, and hate the idea of waiting around to be told what to do. They’ve never seen a wall you haven’t wanted to run through!
• Outcome-Oriented - They determine what the business needs and work backwards from those outcomes, rather than working forwards from a particular system’s capabilities.
• Customer Focused - They display deep user empathy to boost engagement and build experiences that delight.
• Dive Deep - They sweat the details and roll up their sleeves to uncover the root causes for systemic issues. They eat metrics for breakfast!
• Ownership - They care deeply not just about their program, but for all the business outcomes that their program supports, holding themselves accountable for everything it both does and fails to do.
• Agility - They change directions easily and without regret, quickly adapting to shifting business priorities.
• First Principles Thinking - They approach problems and develop solutions not based on what a vendor recommends or because it’s how they did things at their last job, but from a deep appreciation of what is best for the enterprise.

Required Qualifications

• 10+ years of experience in designing, developing, and implementing business processes ERP solutions at manufacturing companies (Aerospace & Defense industry preferred).
• Structured Communication – our product manager must communicate across a broad range of functions and within several levels in the organization.
• Business Acumen – our product manager must have a deep understanding of Order to Cash, Logistics as well as a fundamental understanding of, Manufacturing, Operations and Finance/Accounting functions.
• Problem Solving – our product manager will formulate recommendations and strategies using fact-based analysis and proven methodologies, such as systems thinking, five whys, decision trees, etc.
• Proven track record of partnering with stakeholders while employing a high degree of collaboration and influence.
• Excellent business and technical communication skills, both written and oral, and the ability to convey messages in a persuasive manner and at the appropriate level of detail.
• Deep and broad expertise with cloud-based ERPs and CRMs (Oracle Fusion, SAP S4 Hana, NetSuite, Salesforce)
• U.S. Person status is required as this position needs to access export-controlled data.
• Ability to be in-office full time and willingness to travel up to 25-50% to visit other sites.