Senior Service Designer - Air Dominance & Strike

Anduril Industries

Anduril Industries

Costa Mesa, CA, USA
Posted on Monday, June 3, 2024

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.


Air Dominance and Strike is one of Anduril’s fastest growing divisions. Our goal is to fundamentally reshape the way future peer to peer conflicts are fought by developing next generation collaborative combat aircraft, missiles, and the software that powers these autonomous weapons.

As a Service Designer, you will work collaboratively with Pilots, Subject Matter Experts, and our Government partners to drive how teams of collaborative combat aircraft are tasked and commanded during operations. Insights from your work will have an immediate impact on how Anduril builds technology for the modern warfighter. From customer immersion to synthesizing feedback, engineering workshopping to shipping high craft experiences, you will leverage your expertise to solve challenging problems in complex warfighter scenarios.


  • Lead discovery workshops with customers and SMEs to define the ideal workflows and interactions between pilots and teams of combat collaborative aircraft.
  • Partner with Anduril’s engineering team to drive the overall user experience of commanding teams of collaborative aircraft through mission autonomy.
  • Contribute to the overall direction and decision making for AD&S product and design strategy.
  • Conduct primary research such as field studies, interviews, workshops, and usability testing.
  • Synthesizing research into easy-to-understand artifacts such as user journey maps, service blueprints, and interaction workflows.
  • Use storytelling to inspire and align partners and key stakeholders.


  • You are a self starter. You are well-versed in how to facilitate user research and alignment and can do so independently.
  • You are a strong facilitator. You are able to advocate for the importance of Service Design and include engineers, Government customers, and representative users in the process.
  • You are a strong engineering partner. You are great at working with engineers to implement the designers and service blueprints you come up with.
  • You have a high bar. You craft high quality artifacts that are easy to understand by engineers and stakeholders of the work. You relentlessly seek to understand the user’s use case and to advocate for how technology should integrate into their workflow.


  • 8+ years of experience leading user research, facilitation and service design efforts of nascent or new technologies.
  • Bachelor’s degree or higher in the Human-Computer Interaction, Human Factors, Psychology, Cognitive Science, Human Factors, Human-Computer Interaction, Design, or equivalent combination of education and experience.
  • Portfolio or detailed case study that shows the impact your research and process has had on product outcomes.
  • Must be able to possess and maintain a U.S. Top Secret clearance.
  • Desired location is Anduril HQ in Costa Mesa, CA, although Washington D.C. will be considered for a exceptional candidates who are willing to travel as needed to complete work (anticipate 50-80%). Relocation assistance is available.
US Salary Range
$192,500$273,000 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

  • Platinum Healthcare Benefits: For U.S. roles, we offer top tier platinum coverage (medical, dental, vision) that are 100% covered by Anduril for you and 90% covered for your dependents.
    • For UK roles, Private Medical Insurance (PMI): Anduril will cover the full cost of the insurance premium for an employee and dependents.
    • For AUS roles, Private health plan through Bupa: Coverage is fully subsidized by Anduril.
  • Basic Life/AD&D and long-term disability insurance 100% covered by Anduril, plus the option to purchase additional life insurance for you and your dependents.
  • Extremely generous company holiday calendar including a holiday hiatus in December, and highly competitive PTO plans.
  • 16 weeks of paid Caregiver & Wellness Leave to care for a family member, bond with your baby, or tend to your own medical condition.
  • Family Planning & Parenting Support: Fertility (eg, IVF, preservation), adoption, and gestational carrier coverage with additional benefits and resources to provide support from planning to parenting.
  • Mental Health Resources: We provide free mental health resources 24/7 including therapy, life coaching, and more. Additional work-life services, such as free legal and financial support, available to you as well.
  • A professional development stipend is available to all Andurilians.
  • Daily Meals and Provisions: For many of our offices this means breakfast, lunch and fully stocked micro-kitchens.
  • Company-funded commuter benefits available based on your region.
  • Relocation assistance (depending on role eligibility).
  • 401(k) retirement savings plan - both a traditional and Roth 401(k). (US roles only)

The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.

Anduril is an equal-opportunity employer committed to creating a diverse and inclusive workplace. The Anduril team is made up of incredibly talented and unique individuals, who together are disrupting industry norms by creating new paths towards the future of defense technology. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you are someone passionate about working on problems that have a real-world impact, we'd love to hear from you!

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