Staff IT System Engineer

Altos Labs

Altos Labs

IT
San Francisco, CA, USA
Posted on Thursday, April 11, 2024

Our Mission

Our mission is to restore cell health and resilience through cell rejuvenation to reverse disease, injury, and the disabilities that can occur throughout life.

For more information, see our website at altoslabs.com.

Our Value

Our Single Altos Value: Everyone Owns Achieving Our Inspiring Mission.

Diversity at Altos

We believe that diverse perspectives are foundational to scientific innovation and inquiry.

We are building a company where exceptional scientists and industry leaders from around the world work side by side to advance a shared mission.

Our intentional focus is on Belonging, so that all employees know that they are valued for their unique perspectives.

At Altos, we are all accountable for sustaining a diverse and inclusive environment.

What You Will Contribute To Altos

The Altos Labs Scientific and Enterprise IT Team is seeking a Staff System Technology Lead to join our team and help manage the scientific infrastructure of our organization. This role will be the team lead for Infrastructure Engineers and support the IT connectivity of laboratory instruments, high-performance storage systems and networking, and on-premises / hybrid compute infrastructure.

Candidates will collaborate closely with the Scientific Operations, Scientific Computing, and IT teams to facilitate deployment of new instruments, optimize network connectivity and data workflows for all our lab infrastructure, and build technical infrastructure to support data migrations to on-premises and cloud environments. The ideal candidate should have a strong background in IT administration, particularly in scientific environments, and possess the technical expertise necessary to maintain and optimize complex scientific systems.

Responsibilities:

Candidates for this role will join a multidisciplinary team with ownership over a large space of technical and scientific infrastructure with individuals specializing and contributing according to their areas of expertise.

  • Administer and monitor high-performance storage systems, such as network-attached storage (NAS) and storage area networks (SAN)
  • Implement backup and disaster recovery strategies to safeguard critical scientific data
  • Design, configure, and maintain the networking infrastructure to support scientific systems and ensure reliable connectivity
  • Collaborate with DevOps to implement and enforce GitOps best practices and standards
  • Monitor network performance and implement necessary optimizations to meet the demands of data-intensive scientific workflows
  • Troubleshoot network-related issues and collaborate with network engineers to resolve complex problems
  • Administer on-premises compute systems, both physical and virtual, supporting scientific applications and services
  • Implement security best practices around authentication, access controls, and device management
  • Perform routine system maintenance, including patch management, upgrades, and security enhancements
  • Monitor system performance and proactively identify and resolve performance bottlenecks or issues
  • Collaborate with software developers and vendors to ensure compatibility and optimal performance of scientific applications
  • Create and maintain comprehensive documentation, including system configurations, standard operating procedures, and troubleshooting guides
  • Provide technical support to scientific researchers and end-users, addressing system-related queries and resolving issues in a timely manner
  • Conduct training sessions or workshops to educate users on the proper use of scientific systems and equipment

Who You Are

Minimum Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related quantitative field. Relevant certifications are a plus.
  • 10+ years experience as an IT Systems Administrator, preferably in a biotechnology or other life sciences-focused research environment
  • Experience managing high-performance storage systems, including NAS and SAN technologies
  • Experience in networking administration, including TCP/IP, VLANs, routers, switches, and firewalls
  • Strong proficiency with scripting languages (PowerShell, Python, Bash)
  • Experience with Windows Server administration, Active Directory, Group Policy Objects, Linux administration, virtualization technologies like VMWare, and system monitoring tools
  • Experience with cloud platforms, such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Azure
  • Excellent problem-solving skills and the ability to work independently as well as in a collaborative team environment
  • Strong communication skills and the ability to explain complex technical concepts to non-technical stakeholders
  • Knowledge of Infrastructure as code (IaC) tools like Terraform, Ansible and AWS Cloudformation

Preferred Qualifications

  • Familiarity with Kubernetes, Helm, Docker is a plus

The salary range for Redwood City, CA:

  • Staff System Technology Lead: $176,800 - $239,200

Exact compensation may vary based on skills, experience, and location.

For UK applicants, before submitting your application:

- Please click here to read the Altos Labs EU and UK Applicant Privacy Notice (bit.ly/eu_uk_privacy_notice)
- This Privacy Notice is not a contract, express or implied and it does not set terms or conditions of employment.

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What We Want You To Know

We are a culture of collaboration and scientific freedom, and we believe in the values of diversity, inclusion and belonging to inspire innovation.

Altos Labs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Altos currently requires all employees to be fully vaccinated against COVID-19, subject to legally required exemptions (e.g., due to a medical condition or sincerely-held religious belief).

Thank you for your interest in Altos Labs where we strive for a culture of scientific freedom, learning, and belonging.

Note: Altos Labs will not ask you to download a messaging app for an interview or outlay your own money to get started as an employee. If this sounds like your interaction with people claiming to be with Altos, it is not legitimate and has nothing to do with Altos. Learn more about a common job scam at https://www.linkedin.com/pulse/how-spot-avoid-online-job-scams-biron-clark/